Lead Business Intelligence Analyst

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary
A strategy‑critical position for someone who can turn complex commercial data into clear decisions, influence senior leaders, and shape how growth is executed across regions.

What You Will Do

Strategic Analytics & Insight

• Lead complex, customer‑ and dealer‑level analyses to inform coverage models, segmentation, growth priorities, and go‑to‑market decisions

• Translate ambiguous business questions into structured analytical frameworks and fact‑based recommendations

Executive & Board‑Ready Outputs

• Develop concise, insight‑led dashboards, one‑sliders, and presentations for SVP, VP, and board audiences

• Ensure outputs clearly articulate “so what” implications, trade‑offs, and recommended actions

Enterprise Metrics & Dashboards

• Own and evolve core commercial performance dashboards (e.g., STU, SV, CVA, Aftermarket, Technology adoption)

• Ensure data integrity, consistency, and alignment across Growth and Core Regions

Governance, Pilots & Strategic Initiatives

• Act as analytics and insight lead for strategic pilots, governance models, and transformation initiatives

• Support qualification logic, tracking mechanisms, and executive progress reviews

Cross‑Functional Leadership

• Partner closely with Strategy, Sales, Digital, Distribution Services, and regional teams to align insights with execution

• Serve as a trusted analytical advisor to senior leaders

What You Have

Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

• Evaluates and makes contributions to best practices.

• Processes large quantities of detailed information with high levels of accuracy.

• Productively balances speed and accuracy.

• Employs techniques for motivating personnel to meet or exceed accuracy goals.

• Implements a variety of cross-checking approaches and mechanisms.

• Demonstrates expertise in quality assurance tools, techniques, and standards.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

• Reviews others' writing or presentations and provides feedback and coaching.

• Adapts documents and presentations for the intended audience.

• Demonstrates both empathy and assertiveness when communicating a need or defending a position.

• Communicates well downward, upward, and outward.

• Employs appropriate methods of persuasion when soliciting agreement.

• Maintains focus on the topic at hand.

Business Data Analysis: Knowledge of business data analysis; ability to collect, identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.

• Leads discussions and answers complex questions regarding business data analysis software.

• Defines processes and methods for integrating global models and component reusability.

• Advocates better communication of data requirements in business data analysis processes to increase the efficiency of data analysis.

• Consults on modeling, tools, techniques, strategies, and the use of reusable information.

• Establishes working processes for business data analysis and supervises team progress.

• Monitors industry and vendor trends and directions of business data analysis technologies.

Business Assessment: Knowledge of the activities, tasks, practices and deliverables for assessing and documenting business opportunities; ability to assess the benefits, risks, and success factors of potential applications.

• Conducts, documents and communicates basic business assessment reviews and walkthroughs.

• Defines success factors for potential applications or systems.

• Evaluates the processes and tools for risk assessment and benefits analysis.

• Plays an active or leadership role in business assessment processes and assists in the preparation of deliverables.

• Utilizes tools, techniques and practices for identifying and validating business opportunities.

• Establishes business assessment procedures for multiple or critical applications.

Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.

• Plays an active or leading role in recording and storing requirement documents in various forms.

• Ensures the successful completion of all major activities, tasks and deliverables pertaining to the requirement analysis stage.

• Supervises the advanced use of requirements analysis tools and services, including prototyping and use cases.

• Produces detailed functional and information requirements models and documentation.

• Trains others on requirements walkthroughs and quality reviews.

• Utilizes automated diagramming tools to ensure traceability of requirements.

Research Analysis: Knowledge of the concepts, methodologies and methods of research analysis; ability to locate, interpret and evaluate research findings compiled and documented by others.

• Interprets new findings and analyzes their validity.

• Advises on advanced research analysis methods.

• Evaluates research analysis best practices within the industry.

• Analyzes published research reports and their possible implications.

• Implements research analysis standards within the organization.

• Controls the quality of research analysis.

Top Candidate Will Also Have

• Advanced commercial analytics & data modeling

• Ability to move from data → insight → decision narrative

• Executive‑level communication and visual storytelling

• Comfort operating in high‑ambiguity, high‑visibility environments

• Strong stakeholder management across regions and functions

Additional Details

• This position requires working onsite five days a week.
   

How We Support You (Employee Benefits)

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance. (prorated based upon hire date).

Final Details

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of Singapore which can be found through our employment website at www.caterpillar.com/careers.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. 

This position requires working onsite five days a week.

 

Visa Sponsorship is not available for this position.

Posting Dates:

April 2, 2026 - April 15, 2026

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

Not ready to apply? Join our Talent Community.