Training Coordinator

23.02

 

Job Summary

We are looking for a Trainer to join our team. As a trainer for our company, you have ownership and accountability to directly train janitorial cleaning services. It is the intent of the basic job requirements, duties, and responsibilities that any building be kept neat and clean at all times. These minimum requirements should be referred to as a guide, rather than a limitation to the services required to maintain a building effectively.

Job Description

Essential Functions

On the job training for staff/employees to job specific tasks. Find and define problems, resolve issues, and use these in making appropriate recommendations to management staff and staff to exercise continuous quality improvement and to exceed customer expectations. Maintain cleanliness and sanitation of all areas assigned and provide work direction to janitorial employees. Help the supervisor delegate operations schedule to ensure proper work area coverage. Help evaluates performance of personnel and inspects assigned areas to ensure proper work performance. This requires hands-on support and ability to perform work when necessary. This may include, but is not limited to: dust mopping, sweeping, stripping/refinishing, carpet scrubbing, servicing restrooms, window washing, etc. Report any issues, concerns or discrepancies to Supervisor. Addresses customer concerns and inquiries and reports any new or changing job/work orders. Participates in company and customer training ensuring effective communication and distribution of information to supervisors and employees. Carries out responsibilities in accordance with the company’s policies, customer’s rules and regulations and applicable laws when needed.

Knowledge and Skills

Ability to multi-task in fast-paced environment with constantly changing priorities and high customer demand. Knowledge of proper use of equipment, materials and supplies used in maintenance work. Must have excellent internal and external customer service skills. Professional appearance and demeanor. Ability to lead others and motivate people. Ability to work individually and as part of a team; an intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills. Microsoft Office skills, i.e. Excel, Word plus Gmail, Google docs, Google calendar. Excellent written and verbal communication skills. Bi-lingual English/Spanish desired.

Education and Work Experience

High School diploma or GED. Three to Five years related experience and/or training; or equivalent combination of education and experience, preferably in the janitorial/facilities field.

Work Environment

Fast paced office environment Safety glasses required while performing certain tasks High sense of urgency Small office environment The noise level in the work environment is usually moderate. Exposed to a combination of normal office type environments and shop environments. Regularly exposed to dust, odors, oil, fumes and noise.

Requirements

Clean DMV record Pass criminal background screening

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, talk or hear. Physical requirements include stooping, standing, climbing and frequent lifting of a minimum of 40 lbs. of office and facilities equipment. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Work Authorization

Authorized to work in the U.S.

Equal Employment Opportunity Employer

Flagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. 

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Americans with Disabilities Act

Under the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!