About the role
Who are we looking for…
Daniels Health seeks an exceptional billing administrator to be entrusted with ensuring a smooth customer experience when it comes to all things billing. The selected person will be enthusiastic, hard-working, and team oriented.
Daniels is a large international business with operations across Australia, South Africa, United Kingdom, Canada, and the United States. Operational activities include transport, manufacturing and distribution of products, and the treatment of healthcare waste. Daniels is a highly recognized brand in the healthcare space and due to the growth of the Company is looking to grow the billing team.
What you will do
· Monitor Customer Phone Call Queue, including answering and addressing all customer questions and/or complaints associated with invoicing.
· Create Salesforce Work tickets and forward to applicable departments if unable to address Customer questions.
· Provide timely customer service to customers via phone and email.
· Collaborate with collections, sales, and plants to research and resolve customer billing questions.
· Gathering and summarizing supplemental billing information to accommodate customer billing requirements.
· Setting performance standards and ensuring that the appropriate coverage is in place to meet or exceed service goals
· Align Billing practices with interdepartmental teams EG: Accounts Receivable
Candidate Profile
Skills & Qualifications
· Degree in Accounting, or related field is preferred, equivalent work experience considered
· Intermediate Excel skills
· Highly organized with exceptional written and verbal communication skills
· Sharp eye for detail
· Proficient data entry skills; high number of words per minute
· Ability to use numerous software's at any given point
· Easy to adopt change
Aplyr's read
Daniels Health is a leader in healthcare waste management, attracting professionals committed to safety, sustainability, and regulatory compliance in the medical sector.
What's promising
- •Daniels Health prioritizes safety and sustainability in healthcare waste management.
- •The company offers diverse roles, from drivers to IT support, indicating growth and varied opportunities.
- •Sign-on bonuses for certain driving roles highlight competitive compensation efforts.
What to watch
- •Limited public information about company culture and employee satisfaction.
- •High turnover in driving roles could indicate challenging working conditions.
- •Overnight and early morning shifts may not suit all candidates.
Why Daniels Health
- •Focus on regulatory compliance sets Daniels Health apart in waste management.
- •Innovative solutions for medical waste disposal differentiate their service offerings.
- •Strong emphasis on safety aligns with healthcare industry standards.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Daniels Health
Daniels Health specializes in providing innovative waste management solutions for the healthcare sector, focusing on safety, sustainability, and compliance.
