About the role
About Avoca
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 100+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
About the Role
We’re looking for a Senior Product Engineer who thrives at the intersection of engineering and product thinking. You’ll own features end-to-end—design, build, launch, and iterate—while obsessing over the customer experience and measurable outcomes. Your work will directly shape how thousands of customers interact with our AI-powered customer service platform.
What You’ll Do
Own feature development from backend services to AI-powered user experiences.
Turn customer feedback into product improvements through rapid iteration and experimentation.
Collaborate closely with Product, Customer Success, and GTM teams to align engineering decisions with business outcomes.
Hold a high bar for code quality testing, monitoring, and reliability are second nature.
Prioritize ruthlessly and navigate changing requirements with autonomy.
What You'll Bring
4-6 years of full-stack engineering experience (we also welcome exceptional new grads with meaningful projects or internships).
Strong familiarity with AI, LLMs, or AI-assisted systems or a willingness to learn fast.
Outcome-driven mindset: you measure success in impact, not just shipped features.
Comfortable collaborating across engineering, product, and customer-facing teams.
Low ego, high energy, resilient in a fast-paced environment.
Bonus: prior startup, hacker, or founder experience.
Eagerness to work in person with us in NYC full time.
Benefits
Comprehensive medical, dental, and vision insurance
Company-sponsored 401(k) through Vestwell
Flexible PTO plus U.S. federal holidays
Daily in-office lunch through Parkday
Dinner covered when working late
Commuter benefits
Standing desks and workspace accommodations available on request
All core tools and software provided
Why Avoca
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Aplyr's read
Avoca blends Irish heritage with modern innovation, attracting individuals passionate about quality craftsmanship and diverse operational roles.
What's promising
- •Avoca is celebrated for its high-quality artisan products, attracting customers who value craftsmanship.
- •The company offers diverse roles across operations, engineering, and sales, providing varied career paths.
- •Avoca's commitment to quality and innovation supports a dynamic and creative work environment.
What to watch
- •Limited public information about Avoca's financial performance may concern potential applicants.
- •The company's expansion into technology roles may face cultural integration challenges.
- •Avoca's niche market focus might limit growth opportunities in broader retail sectors.
Why Avoca
- •Avoca uniquely combines traditional Irish craftsmanship with contemporary retail operations.
- •The company's diverse product range spans food, textiles, and homeware, offering varied career experiences.
- •Avoca's strong brand heritage is a distinctive draw for those interested in cultural and artisanal industries.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Avoca
Avoca is a renowned Irish company specializing in artisan food, textiles, and homeware, known for its commitment to quality and craftsmanship.
