About the role
About Us:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology
About Telco Team:
Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. One97’s products and services are available on various models i.e. Capex, Opex & Revenue Share model as per the flexibility of Telco’s.
Our Key Offerings are divided into 5 broad categories as follows:
• Entertainment
• Digital Platforms
• CVM Solutions
• Enterprise Services
• Financial Platforms
One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more.
Key Responsibilities:-
-Assist in gathering basic business requirements for Telco services.
-Support documentation of functional specifications and user stories.
-Learn and contribute to the product lifecycle of assigned services.
-Monitor performance and health of live Telco services.
-Assist in initial investigation of operational issues and incidents.
-Support creation and maintenance of operational documentation.
-Learn and utilize service monitoring tools and platforms.
-Participate in testing of new service features or deployments.
-Contribute to routine daily operations tasks.
-Collaborate with cross-functional teams (Engineering, QA, Support).
-Develop understanding of Telco protocols and service delivery.
-Enhance skills in data analysis, reporting, and troubleshooting.
Qualification Required:-
- Fresher B.E. Electronics & Telecommunications graduate.
- 6–12+ years of experience in telecom, fintech, or digital payments Strong understanding of telco ecosystem (recharges, plans, APIs, billing systems)
- Proven experience in partnerships, category growth, or product management. Strong analytical and problem-solving skills.
- Excellent stakeholder management and negotiation skills. MBA from a Tier-1/2 institute preferred.
Why join us?
· A collaborative output driven program that brings cohesiveness across businesses through technology
· Improve the average revenue per use by increasing the cross-sell opportunities
· A solid 360 feedback from your peer teams on your support of their goals
· Respect, that is earned, not demanded from your peers and manager
Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity.
Aplyr's read
Paytm is a pioneering force in India's digital payments landscape, attracting talent interested in fintech innovation and financial inclusion for millions.
What's promising
- •Paytm's platform facilitates seamless digital payments and financial services for millions in India.
- •The company promotes financial inclusion through diverse services like loans and insurance.
- •Paytm's significant market presence offers opportunities for career growth in fintech.
What to watch
- •Intense competition in India's fintech sector may pressure Paytm's market share.
- •Regulatory changes in digital finance could impact Paytm's operations.
- •High employee turnover in collections roles suggests potential job dissatisfaction.
Why Paytm
- •Paytm's comprehensive service range extends beyond payments to include financial products.
- •The company has played a key role in India's shift towards a cashless economy.
- •Paytm's integration of multiple financial services under one platform is unmatched in the region.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Paytm
Paytm is a leading digital payments and financial services platform in India, offering a wide range of services including mobile recharges, utility bill payments, and financial products like loans and insurance. The company has significantly impacted the digital economy by promoting cashless transactions and providing financial inclusion to millions of users.