Clinical Reviewer / Care Manager | 0.8 PT

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri.

No matter where you start with us, we’re committed to taking our team to the top. If you’re ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family.

General Summary

• The Clinical Reviewer assists with data collection, entry and generation of reports; coordinates communication between Patient Financial Services, Third party Payers, patients, and physicians; and performs certifications, authorizations, concurrent reviews, and appeals. The clinical reviewer will be responsible for reviewing inpatient and observation patients and performing certifications/authorizations for Medicare, Medicaid, Commercial, and Medicare HMO third party payers.

Essential Duties and Responsibilities

• Performs pre-certification, concurrent, retrospective and appeal review in an accurate and timely manner to assure reimbursement for Phelps Health.

• Acts as liaison between Patient Financial Service members and Care Management team.

• Works cooperatively with physician offices, communicating necessary information to assure reimbursements, collaborates with physicians and makes appropriate recommendations regarding medical necessity for admission, continued stay, or alternative treatment facilities, agencies, and/or resources.

• Assists with communicating discharge-planning information to Third Party Payors and care providers.

• Completes appeals, back certifications, and retrospective reviews for Denial, Prevention and Recovery.

• Communicates directly with the health care team during the denial process to include issuing denial letters and assisting in appealing hospital denials prior to and after the discharge of a patient.

Education

• Graduate of an approved practical nursing program or an equivalent combination of education and experience.

Work Experience

• At least two (2) years clinical experience in Utilization Management, Social Services, and/or Quality Management required. Experience working with third party payers is preferred.

Certification/License

• None Required.

Mental/Physical Requirements

• Considerable mental concentration required. Lifting up to 35 lbs., turning activities and nearly constant walking required. Standing, turning, carrying, pushing, pulling, stooping, crouching, twisting, and reaching.

Working Conditions

At Phelps Health, we think we have a better team, benefits, and opportunities for growth than anyone else around, and we invite you to see for yourself! Apply now to join us on our mission in health care.