Project Director (Mat Cover)

Role: GenAi Project Director  

Location: Remote working until further notice 

  

A Little Bit About the Role: 

  

Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content, and campaign implementation?

This role will be underpinned by passion and ambition, and those with experience in leading digital content and social campaigns within a creative agency will have an advantage. 

What we want to see is a proven track record of driving multiple complex projects forward, and the ability to bring in new business. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency, and you will have proven yourself a safe pair of hands with the day-to-day management of the account. 

This is a great opportunity for a level-headed, strategic thinker, who has gravitas with a client. The success of the role will rely on your ability to spot opportunities to help clients achieve their business ambitions.  

Most important, this role requires a courteous, positive, and high-energy individual with great people skills.  

  

What you will be doing:

  

          Client services 

  

• Ensuring that the client experience is as positive as possible. Encouraging a positive, proactive solution first attitude, with clear communication in person, supported by documentation in email. 

• Where clients experience a negative service or we do not come across in the best light, escalate this to the Account Director to ensure that it does not happen again. 

• Responsible for Brand guardianship on their projects within the team. 

• Looks to constructively challenge the client and will proactively work with project teams to present any added-value solutions. 

• Negotiate to create win-win compromises with your client on behalf of your team members, where needed. 

• Keeps up to date with industry news, agency case studies and innovations that the clients can learn from. 

  

           Workflow management 

  

• Uses project management and workflow tools. 

• Responsible for the timely delivery of projects, escalating any potential issues to the Account Director, Project Manager (PM) or Creative Director (CD) where this might not be the case. 

• Identifies upcoming work and works with the Design Lead (DL) and PM to ensure these are accounted for in the Studio forecasts.  

  

               Project delivery 

  

• Will lead projects where required. 

• Is accountable for the brief and works with the client to ensure the team has obtained the right information required to begin work on the project. 

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