About the role

Aplyr's Quick Take

This role is about supervising the Patient Access team at NewYork-Presbyterian, focusing on customer service and operational efficiency. You'll manage staff, handle training, and analyze performance metrics. It's a managerial position requiring oversight of a team and ensuring quality patient interactions.

Good fit

Ideal candidates have previous supervisory experience in healthcare, strong communication skills, and a customer service mindset. A bachelor's degree or equivalent experience is necessary, along with the ability to work flexible hours, including evenings and weekends.

Worth noting

The job requires on-site presence and is located in a high-demand area, which could be a challenge for some. The role also emphasizes a culture of respect and inclusion, which may appeal to those seeking a supportive work environment.

Location

New York, New York

Shift:

Rotating (United States of America)

Description:

Define the Patient Care Experience at New York Presbyterian Hospital

Patient Access Supervisor - Milstein

Make a lasting impression on patients at NewYork-Presbyterian as a Patient Access Supervisor at NYP. Light up the room with your presence while making the promise of putting patients first a reality. Lead a collaborative team, and help us deliver superior customer service to our diverse local community.

Shift: Day shift with weekend coverage, also requiring evening and night shift coverage.

Take the next exciting step in your career as the Supervisor of Patient Access at Millstein Hospital at NewYork-Presbyterian, the nation’s largest not-for-profit medical center.

In this role, you will assume responsibility of recruitment, selection and orientation of employees in assigned areas. Provide work direction, conduct on-the-job training and assign work schedules while monitoring team performance and accountability. Analyze reports to determine training needs, payment trends and timeliness of billing and efficiency. Assist in the interpretation, development and implementation of Hospital personnel and departmental policies and procedures.

Preferred Criteria

CPMC experience
Previous supervisory experience

Required Criteria

Bachelor's degree or equivalent work experience
Solid interpersonal and communication skills
Ability to demonstronstrate compassion and strong customer service skills

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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2026 America’s Best Large Employers – Forbes
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2025 Great Place to Work Certified
2025 Best Employers for Women – Forbes
2025 Companies that Care – People
2025 America’s Greatest Workplaces for Mental Well-Being - Newsweek

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

$70,500-$93,000/Annual

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.

Aplyr's read

NewYork-Presbyterian is a leading healthcare provider, attracting diverse professionals committed to delivering specialized and comprehensive medical services across its extensive network.
Synthesized from recent postings & public sources

What's promising

•NewYork-Presbyterian offers competitive sign-on bonuses and specialty differentials for certain roles, enhancing financial incentives for new hires.
•The organization provides diverse career opportunities across various specialties, from interventional radiology to behavioral health.
•NewYork-Presbyterian has a strong reputation for specialized care, attracting top talent in fields like transfusion medicine and cardiac ICU.

What to watch

•High demand for specialized roles may lead to intense competition among applicants.
•Some positions require specific language skills, potentially limiting opportunities for non-bilingual candidates.
•The rotational weekend and night shifts in many roles can affect work-life balance.

Why NewYork-Presbyterian

•NewYork-Presbyterian's affiliation with prestigious institutions like Weill Cornell and Columbia enhances its clinical and research capabilities.
•The hospital's 'Hospital at Home' program offers innovative care delivery models, setting it apart from traditional healthcare providers.
•Its extensive network includes both urban and suburban facilities, providing diverse work environments for healthcare professionals.

Aplyr’s read is generated by AI from public sources. Was it useful?

About NewYork-Presbyterian

NewYork-Presbyterian

nyp.org

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NewYork-Presbyterian Healthcare System is a comprehensive healthcare provider that offers a wide range of medical services, including hospitals, outpatient facilities, and specialized care.