JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Location: Mexico

Reports To: Director, Data Centre Operations - AMER

Function: JLL/T – Global Technology

Position: Sr. Database & Infrastructure Engineer – P4

 

 

What this job involves:

As Senior Database & Infrastructure Engineer at JLL, you will own the end-to-end performance, reliability, and cost optimization of enterprise data platforms, spanning both database services (SQL/Oracle/cloud) and the underlying datacenter infrastructure (compute, storage, virtualization, networking) across global environments.

This is a hybrid leadership role bridging infrastructure and database layers—ensuring high availability, scalability, and operational excellence across on-prem and cloud platforms. Reporting directly to the Director, Data Centre Operations, you will govern Managed Service Providers (MSPs), lead modernization initiatives, and act as the senior escalation point for complex platform issues. This role requires a blend of engineering depth, strategic thinking, and a creative, problem-solving mindset. You will contribute directly to JLL's commitment to world-class technology delivery—enabling data-driven insights and operational resilience that power business success across our global platform.

What your day-to-day will look like:

 

• Be involved in and/or lead operational escalations related to Data Centre technologies with particular focus on Database, Wintel, storage, Backups/DR, Citrix & virtualization stacks

• Required to attend all operational meetings and provide guidance and approvals where necessary for Database & Data Centre related tasks or changes

• Provide operational oversight of Managed Services Providers to ensure contracted tasks are being performed to standard

• Work directly with vendors, service integrators, and VARs to assess datacenter products and technologies

• Assist with global Database & Data Centre project work, applying solution-oriented thinking to complex challenges

• Engage with stakeholders to ensure end user experience is delivered at the highest standard

• Lead team discussions and actively contribute to building a collaborative, growth-oriented team environment

• Triage complex technical issues and act as escalation engineer for critical incidents requiring advanced troubleshooting

• Develop and refine operational processes while identifying gaps in existing procedures to improve efficiency and reliability

• Oversee database utilization, license management, and cost optimization, ensuring efficient consumption of resources and alignment with contractual and financial targets.

• Develop dashboards and KPIs to track database performance, capacity, and cost trends, reporting insights to senior leadership.

• Partner with Procurement and Vendor Management functions to manage enterprise licensing agreements (Microsoft, Oracle, AWS, Azure, etc.) and negotiate renewals or optimizations.

• Collaborate with architecture, security, and application teams to deliver standardized, automated, and scalable database solutions.

• Lead enterprise initiatives to migrate on-prem databases to cloud platforms, driving modernization and operational efficiency.

• Ensure high availability, security, and performance across global SQL and Oracle database environments.

• Implement and maintain robust monitoring, alerting, and observability capabilities (e.g., Datadog, OEM, CloudWatch) to proactively detect and address issues.

• Lead root cause analysis and blameless post incident reviews for database- or performance-related outages, ensuring follow-through on corrective actions.

• Apply Infrastructure as Code (IaC) and automation practices (Terraform, Ansible, scripting) to streamline deployments and improve reliability.

Required Skills and Experience:

Core Technical Requirements:

• 6+ years of experience in Database Administration or Database Engineering

• Proven success managing global database operations for SQL Server, Oracle, and cloud databases (Azure SQL, AWS RDS/Aurora, PostgreSQL).

• Strong expertise in performance tuning, query optimization, high availability, and disaster recovery design.

• Demonstrated experience managing database licensing, utilization, and cost optimization at enterprise scale.

• Hands-on experience with monitoring, alerting, and performance management platforms (Datadog, OEM, CloudWatch, SQL Monitor).

• Virtualization Stack: Deep expertise in VMware ESXi and Nutanix AHV virtualization stacks, including migrations between hypervisors and cloud platforms

• Operating Systems: Full understanding of Wintel operations - Microsoft Windows Server OS (2012-2025) and Linux OS (RedHat)

  S

• Storage Technologies: Knowledge of various storage platforms - Nasuni, Nutanix NUS, Windows & Azure Files

  Citrix: understanding of Citrix infrastructure and management

• Backup & Disaster Recovery: Experience with various Backup & DR tools

• Datacenter Operations: Rack elevations, racking, cabling, and physical infrastructure management

• Identity Management: Solid understanding of Active Directory, Group Policy Objects (GPO), and Microsoft Entra

• Cloud Technologies: Azure IAAS management, AWS EC2 & GCP experience

• Networking: Understanding of TCP/IP, L2/L3 switches, DNS, DHCP, Load Balancers, Firewall rules & cloud networking

  
  

Desirable Skills

Must have administered or at least have exposure to the following:

• Experience with multi‑cloud database architecture and migration strategies.

• Storage: Isilon, NetApp, Nasuni & NUS

• Backup/DR tools: Rubrik & Zerto

• Virtualization: Nutanix AHV

  Implemented refreshes to agreed designs & ability to support the environment at 3rd line level.

• Engineering mindset, dealing with escalations and strong analytical and problem-solving capabilities

• Knowledge of security best practices and protocols to ensure the secure operation of the environment.

  Able to produce solutions that comply with operational and governance standards.

• Be able to scrutinise changes on Change Advisory Board (CAB) and have strong interpersonal/communication skills

• Good understanding of enterprise networking and exposure to:

  • Micro segmentation

  • DNS/DHCP/Print solutions & management of branch/Edge deployments

  • Scripting with PowerShell & exposure to various infrastructure tools such as

    SCCM,

    Datadog, A

    utomation tools such as Ansible & Terraform

• Capacity planning & forecasting tools (Aria, Prism, VRNI, Komprise)

• Asset Management & Inventory tracking

Location:

On-site –Jalisco,MEX

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo – incluyendo la candidatura en línea y/o el proceso general de selección – puede enviarnos un correo electrónico a HRSCLeaves@jll.com. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL.