Product Marketing Manager

About the Role

At Character.AI, our mission is to build the future of AI entertainment, giving everyone access to personalized, engaging AI experiences. To bring that mission to the world, we need a product marketing leader who can own how we launch, how we message, and how we show up—in app stores, inside our product, and across every surface users encounter.

As PMM, you will lead go-to-market for product launches, own ASO performance across iOS and Android, and write the in-product copy that drives conversion across our monetization surfaces. You’ll partner with Monetization PMs (who own revenue strategy, pricing, and channel P&Ls) to translate their decisions into compelling user-facing messaging.

This is Character’s first dedicated PMM hire. You’ll report to the Head of Growth Marketing and sit at the center of Product, Growth, and Creative—defining the function from the ground up.

Responsibilities

Go-to-Market Strategy

• Lead GTM end-to-end for product launches: positioning, messaging, launch plans, cross-functional timelines, and branded campaigns

• Own the c.ai+ subscription promo calendar: plan and execute deals, discounts, and trial offers timed to brand moments, cultural moments, and product launches

• Conceive and execute branded campaigns that build awareness, drive trial, and reinforce Character’s brand with consumers

• Build and maintain the positioning framework: product positioning, competitive messaging, and value propositions that evolve with the product and market

• Monitor the competitive landscape: track competitor positioning, pricing, and marketing to inform messaging and differentiation

• Define success metrics for every launch and build repeatable playbooks from learnings

App Store Optimization (ASO)

• Own app store listing performance across iOS and Android: keyword strategy, metadata optimization, conversion rate optimization, and ranking tracking

• Lead creative collaboration with the design team to ensure screenshots, preview videos, and descriptions are high-converting and brand-aligned

• Own app store promo submissions and execution: feature nominations and promotional placements with Apple and Google, aligned with the GTM and subscription promo calendars

• Own custom product page (CPP) strategy and execution: build, test, and iterate on tailored store experiences for different audiences, campaigns, and channels

• Own ASO localization across international markets: localized keywords, metadata, screenshots, and descriptions

• Set ratings & reviews strategy: define the approach for review solicitation and sentiment monitoring; partner with support to execute

• Report on ASO performance: impression-to-install conversion, keyword rankings, CPP performance, and promo impact

In-Product Monetization Copy

• Write and own conversion copy across monetization surfaces: subscription upsells, paywall modals, upgrade prompts, pricing pages, and free-to-paid nudges—hands on keyboard

• Craft the narrative arc of the free-to-paid journey: ensure every touchpoint reinforces the value of Character+ and moves users toward conversion

• Partner with Monetization PMs to translate their decisions into compelling user-facing messaging

• Run and interpret A/B tests on in-product copy to improve upgrade rates, reduce churn, and optimize conversion

• Maintain a copy system for monetization surfaces: