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Business Analyst

Johnson ControlsJohnson Controls·Building Technologies and Solutions

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About the role

Experience: 3 to 4 Years 

Role Summary 

Business Analyst responsible for driving end-to-end automation initiatives within the Automation CoE. The role bridges business and technology by identifying automation opportunities, defining requirements, and supporting delivery across Power Platform, RPA, and AI-enabled solutions. 


Key Responsibilities 

1. Discovery & Assessment 

  • Identify automation opportunities across business processes 

  • Conduct feasibility analysis and define automation suitability 

  • Create process maps (BPMN / flow diagrams) and as-is / to-be designs 

  • Prepare business cases, ROI estimates, and scope definition 

2. Requirement & Design 

  • Translate business needs into functional requirements and user stories 

  • Create and maintain documentation (PDD, BRD, SOW, test scenarios) 

  • Collaborate with SMEs to define business rules and data requirements 

  • Support design workshops between business and development teams 

3. Delivery & Execution 

  • Work closely with Power Platform / RPA developers to deliver solutions 

  • Support sprint planning, backlog grooming, and Agile ceremonies 

  • Drive unit testing inputs and manage UAT cycles with stakeholders 

  • Ensure solution aligns with business objectives and CoE standards 

4. Deployment & Support 

  • Support go-live, hypercare, and transition to support teams 

  • Analyze production issues, exceptions, and improvement opportunities 

  • Drive change requests and continuous improvement initiatives 

  • Assist in bot/app monitoring and operational reporting 

Technology Exposure 

  • Microsoft Power Platform (Power Apps, Power Automate, Dataverse) 

  • RPA tools (UiPath / Power Automate Desktop / Blue Prism) 

  • Microsoft Copilot Studio / AI Builder (basic understanding) 

  • Process mining / analytics tools (nice to have) 

Required Skills 

  • Strong requirement gathering & stakeholder management 

  • Process analysis and workflow documentation 

  • Feasibility analysis and business case creation 

  • Experience working in Agile/Scrum delivery model 

  • UAT management and defect tracking 

  • Strong communication and business translation skills 

Qualifications 

  • 3 to 4 years of experience as BA in IT / Automation projects 

  • Experience in Power Platform or RPA projects is required 

  • Bachelor's degree in IT / Engineering / Business 

  • Certifications (Agile / Scrum / Power Platform / RPA) – preferred 

What We Are Looking For 

  • Hands-on BA with exposure to automation delivery lifecycle 

  • Strong analytical mindset with ability to challenge business processes 

  • Experience working with cross-functional teams (Business + IT + CoE) 

  • Ability to work in fast-paced, transformation-driven environment 

  • Passion for digital transformation, AI, and process optimization 

Nice-to-Have (Differentiators) 

  • Experience in Copilot / Gen AI use cases 

  • Exposure to enterprise integrations (SAP, Snowflake, APIs) 

  • Understanding of governance, security, and compliance in Power Platform 

3-Line Executive Version 

  • BA for Automation CoE – Power Platform + RPA delivery 

  • Own discovery → requirements → UAT → hypercare 

  • Focus on process optimization, AI adoption, and business value 

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Aplyr's read

Johnson Controls excels in optimizing building efficiencies, attracting engineers and technicians focused on innovative solutions in HVAC and security systems.

Synthesized from recent postings & public sources

What's promising

  • Strong focus on energy efficiency aligns with global sustainability trends.
  • Diverse roles in engineering and technical fields offer career growth.
  • Global presence provides opportunities for international work experience.

What to watch

  • Complex organizational structure may slow decision-making processes.
  • Highly competitive industry with constant technological advancements.
  • Limited public information about employee satisfaction and work-life balance.

Why Johnson Controls

  • Pioneers in integrating smart technology for building management.
  • Offers specialized roles in HVAC and security systems engineering.
  • Strong commitment to sustainability through innovative building solutions.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Johnson Controls

Johnson Controls is a global leader in building technologies and solutions, providing products and services that optimize energy and operational efficiencies of buildings.

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