Automotive Service Advisor

Greeley Ford a Ken Garff Automotive Dealership, is currently looking for a talented Service Advisor (Service Writer) that aligns with our core values and acts with respect, intelligence, greatness, honesty and teamwork.

Schedule: Monday - Friday with rotating Saturdays; 9:00 am - 6:00 pm - closed every Sunday!

Here’s why you’ll want to work here:

• Paid training and real career growth
• Competitive compensation package - commission-based role based on performance, $5,000 - $10,000 per month
• Great people with a great culture
• Paid Time Off and 401k with Company match
• Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
• Year-end bonus program for all employees (Garff Giveback)
• Employee discounts on Vehicle Purchase, Parts, Service and More!

As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers!

Here's what you'll be doing:

• Greet all customers promptly and professionally
• Determine customer’s primary concern and then review additional maintenance needs when appropriate
• Offer a no cost vehicle condition inspection to every customer
• Give and document fair, competitive, transparent price quotes, with the customer and dealership’s best interest in mind
• Communicate with each customer in a fashion that leaves them feeling comfortable and informed every time
• Handle all customer complaints immediately and resolve to the customer’s satisfaction
• Establish and maintain great customer relationships that encourage repeat and referral business
• Work as a team player and uphold the company’s standards of professionalism and integrity
• Other duties as assigned

Here’s what you’ll need:

• Previous automotive service department or dealership experience highly desired
• Must be energetic, enthusiastic and team oriented
• Must be skilled at listening, problem solving and communication
• Must be 18 years or older and be authorized to work in the U.S
• High School Diploma or equivalent
• A valid in-state driver's license and a good driving record, per company standards

We are an Equal Opportunity Employer

((  We Hear You  ))