About the role
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Cookie Crew for our brand new Strongsville, OH location! As a member of the Cookie Crew, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!
Check out some of our content vids below to learn more:
SOME OF OUR SWEET COOKIE CREW PERKS:
· Flexible part-time work schedules
· Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
· Paid vacation and sick time off
· Pet insurance for your furry loved ones
· Interactive training & mentorship
· Job stability with a rapidly growing and reputable company
· Achievable growth/promotion opportunities
· You get to work in a fun, exciting team environment
· Employee discount and FREE COOKIES with every shift!
WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?
· Promptly greet guests entering the store and take their orders according to procedure
· Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
· Give each customer a warm experience with a smile in person & over the phone
· Bake our delicious cookies to perfection & a scoop of ice cream
· Ensure fast, warm, and correct delivery orders are packaged and sent out
· Handle cash and payments accurately and have no shortages or overages
· Cleaning, sanitizing, and maintaining the bakery including other duties as assigned
DESIRED SKILLS & EXPERIENCE:
· At least 6 months of experience in a customer service focused role - preferred
· Personable, genuine, outgoing demeanor
· Customer service focused and a willingness to exceed guest expectations
· Great communication, organizational and math skills
· Must be able to lift up to 40 lb boxes of product
· Must be 18 years or older to be employed
· Must be able to work nights, weekends and holidays
· Legally eligible to work in the United States
Aplyr's read
Insomnia Cookies delivers warm cookies late at night, catering to night owls and students. Employees thrive in a fast-paced, customer-focused environment.
What's promising
- •Strong niche in late-night food delivery, appealing to college students and night workers.
- •Consistent expansion suggests growth opportunities for career advancement.
- •Focus on customer experience with warm, freshly baked goods delivered quickly.
What to watch
- •High turnover in retail positions can lead to inconsistent service quality.
- •Late-night hours may not suit everyone, impacting work-life balance.
- •Limited public information about employee benefits and compensation packages.
Why Insomnia Cookies
- •Specializes exclusively in late-night cookie delivery, a rare niche in food services.
- •Offers a unique product experience with warm cookies delivered until 3 AM.
- •Targets college towns, leveraging proximity to student populations for business growth.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Insomnia Cookies
Insomnia Cookies is a bakery chain that specializes in delivering warm, delicious cookies and other baked goods to customers, primarily during late-night hours.
