About the role

Aplyr's Quick Take

This role is about ensuring software applications run smoothly and efficiently. You'll be responsible for monitoring, troubleshooting, and optimizing application performance, as well as working closely with suppliers to manage service issues. It's an individual contributor role focused on technical expertise rather than management.

Good fit

Ideal candidates have over 8 years of experience in application performance monitoring and a background in computer science or engineering. You should be detail-oriented, adaptable, and comfortable in a fast-paced environment, with strong collaboration skills.

Worth noting

The position offers a hybrid/remote work model, which is a plus for flexibility. However, the job spec is vague on day-to-day responsibilities, which may require some clarification during the interview process.

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

IS Application Monitoring & Automation Manager

Your role and responsibilities

The Senior Application Performance Monitoring (APM) Specialist is a key player in maintaining the health and efficiency of software applications within an organization. This role is critical for ensuring that applications run smoothly, reliably, and at optimal performance levels. We are seeking an innovative and proactive APM Specialist who thrives on challenges, including designing and building custom integrations and workflows to enhance monitoring and incident management. The ideal candidate is detail-oriented, adaptable, and capable of excelling in a fast-paced, dynamic environment. Strong soft skills such as teamwork, collaboration, and a customer-focused mindset are essential to succeed in this role.

The work model for the role is: #LI_ hybrid/remote

This role is contributing to the Information Services (IS) Core function Globally.

You will be mainly accountable for:

Proactively supporting the installation, management, maintenance, and optimization of the service for their own area of responsibility and cross-functional processes related to IS services.
Reviewing requirements and specifications and identifies those that require action within their scope of responsibility.
Installing and testing new versions and investigating and coordinating the resolution of potential and actual service problems.
Preparing and maintaining operational documentation for the system services and advising on the correct and effective use of the services.
Diagnosing faults and records and reporting on results of tests.
Working closely with suppliers responsible for specific service and validating their performance in accordance with contract terms.
Engaging proactively with suppliers to resolve incidents, problems, or unsatisfactory performance and implementing supplier management related service improvement initiatives and programs.
Monitoring and reporting on supplier performance and customer satisfaction.

Qualifications for the role:

8+ years of relevant experience in monitoring services.
Bachelor's degree in computer science, Engineering; or related work experience.
Certification or knowledge in any platforms: Elastic, Dynatrace, Grafana, Azure Monitor, AWS CloudWatch, Google Cloud Operations Suite (formerly Stack driver).
Any certification in Programming Languages, Cloud Platforms, Infrastructure, Networking, Systems Engineering would be a plus.
Experience in implementing and managing Event Management Systems (AIOps) such as Moogsoft, Big Panda, or ITOM to streamline incident management and automation will be preferred.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Aplyr's read

ABB blends cutting-edge robotics and automation with a commitment to sustainability, attracting tech-driven professionals eager to shape the future of industry.
Synthesized from recent postings & public sources

What's promising

•ABB is a leader in industrial automation, offering robust career growth in a future-focused sector.
•The company's commitment to sustainability aligns with global environmental priorities, appealing to eco-conscious professionals.
•ABB's diverse roles, from engineering to legal services, provide varied career paths.

What to watch

•The complexity of ABB's global operations may lead to bureaucratic challenges.
•Frequent restructuring can create uncertainty about job stability.
•Limited public information about work-life balance at ABB.

Why ABB

•ABB's integration of robotics with electrification is a key differentiator in industrial innovation.
•The company's global presence offers international career opportunities and exposure.
•ABB's focus on sustainable solutions differentiates it from traditional industrial firms.

Aplyr’s read is generated by AI from public sources. Was it useful?

About ABB

ABB

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ABB is a global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. The company operates in robotics, automation, and electrification.