You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Role Purpose

The Chief Product Officer (CPO) is responsible for shaping and executing the comprehensive product strategy for the global High Net Worth (HNW) business. This executive position holds oversight of all facets of product design, pricing, governance, lifecycle management, regulatory compliance, and innovation within the HNW portfolio. The CPO is committed to prudent capital investment, maintaining sustainable financial performance, and fostering strong relationships across Distribution, Underwriting, Operations, Finance, Compliance and Risk. This pivotal leadership role advances the strategic growth objectives of the HNW business at Sun Life.

Key Responsibilities

Product Strategy & Portfolio Leadership

The CPO develops and refines the HNW product strategy, ensuring alignment with the broader business objectives. Responsibilities include managing every phase of the product lifecycle—from initial concept and pricing, through approval and launch, to ongoing performance assessment and enhancement. The CPO balances growth ambitions, profitability, capital utilization, and risk management, and oversees portfolio rationalization as needed to optimize results.

Commercial & Financial Accountability

Accountable for product P&L, the CPO safeguards margin integrity and partners closely with Finance to drive capital efficiency and enhance embedded value. This role enforces disciplined pricing and maintains robust governance over assumptions, continuously tracking product performance and implementing corrective actions whenever necessary.

Regulatory & Governance Oversight

The CPO supervises regulatory submissions and product approvals across multiple jurisdictions. Upholding rigorous governance and documentation standards, the CPO ensures comprehensive audit alignment and full compliance with regulatory requirements.

Cross-Functional Leadership

Collaboration across Distribution, Underwriting, Operations, IT, and Risk teams is central to the CPO’s responsibilities. The CPO guarantees that product roadmaps are actionable and backed by suitable technology and operational infrastructure, while championing transparent decision-making and clear accountability throughout the organization.

Innovation & Market Positioning

The CPO identifies opportunities within HNW market segments, conducts in-depth competitive analysis, and drives product differentiation. Innovation is actively promoted, provided that robust risk controls are maintained at all times.

Team Leadership

The CPO leads and develops a high-performing, geographically distributed product team, which is currently concentrated in North America. The role strengthens succession planning and builds strong talent pipelines, fostering a culture of responsibility, teamwork, excellence and consistent execution.

Candidate Profile

Experience

• Minimum 15 years’ experience in life insurance, HNW / wealth product leadership roles
• Proven expertise in product development and pricing
• Substantial background in creating value propositions for HNW clients
• Demonstrated accountability for product P&L performance
• Experience working within global matrixed organizational structures

Capabilities

• Strategic mindset with strong commercial acumen
• Actuarial knowledge (actuarial qualification preferred)
• Decisive and results-oriented
• Effective executive-level stakeholder management
• Maintains composure and credibility under pressure

Leadership Style

• Focuses on enterprise-wide objectives
• Models’ integrity and commitment to governance
• Results-driven approach
• Values collaboration over politics
• Adaptable and confident during periods of change

Job Category:

General Management

Posting End Date:

29/06/2026