About the role

As a Principal Engineer you will develop and implement cross-functional strategies and solutions for Netskope’s products and services. This resource will lead tactical and strategic infrastructure and product initiatives by designing, building, and managing complex computing systems and processes that facilitate the introduction of new products and services while allowing existing services to scale.  In addition, the incumbent will provide technical leadership by sharing best practices and technology trends, and acting as a technical mentor related to the use of systems, products, services, and building scalable system architectures. 

What’s in it for you

• Analyze business needs, service roadmaps, and service lifecycles to develop operational and product strategies, architectures, and designs that meet the needs of each stakeholder.
• Analyze service metrics and other key operational indicators to identify systemic architectural or operational process issues or gaps.  Use this and other information to recommend changes to system or service architectures or develop changes to operational processes or procedures.
• Architect, design, build, and manage complex computing systems in order to fulfill operational strategies for Netskope’s services.
• Actively participate in the development of service implementations, service definitions, component interfaces and experimental prototypes created by the engineering and development teams. 
• Develop and maintain a high level of technical expertise within Netskope’s services and products. Maintain expert level knowledge with all aspects of Netskope’s system and network Infrastructure and services.
• Maintain a commitment to customer satisfaction and unwavering customer focus, having documented ability to communicate the value of our solution in a way that resonates with all levels of Netskope’s organization.
• Act as technical expert by tracking technology trends, recommending technology paths, and providing operational requirements to the engineering and development groups.
• Direct and review the development and implementation of formalized operational processes and procedures.
• Mentor and direct others in their technology evaluations, technical designs, and technical implementations as they relate to operations.
• Lead innovation efforts and participate in industry conferences, standards efforts, and standards committees.
  
  

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