QA Document Specialist

Career Area:

Manufacturing

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Drive Growth. Deliver Service. Make an Impact.

Moving material makes the world’s work possible.

Caterpillar customers and their equipment are hard at work in every corner of the globe, and they cannot afford to slow down or stop. They need our machines, engines, and parts to do the world’s work. That is what our logistics team makes possible — using the latest digital, analytics, and data forecasting tools to move material where it needs to be when it needs to be there.

As QA Document Specialist at SPM, you will Processing Data Book and COC preparation, as well as third-party inspection notifications. To guarantee that Data Book and COC submissions meet the scope of the Applicable Procedure, ISO 9001, API regulatory and customer specification requirements, as well as the delivery time. Processing for identification, collection, maintaining, storage, protection, retrieval, distribution, retention time and disposition of quality records.

Why SPM Oil & Gas

SPM Oil & Gas is a welcoming, inclusive place where everyone’s contribution is recognized. We offer meaningful careers across engineering, service, and commercial roles and encourage people to innovate, collaborate and be themselves.

Additional Info:

Shift: Regular.

Work Location: Batam.

This position requires the candidate to work a 5-day-a-week schedule in the office. 

Domestic relocation is not available for this position.

What You Will Do:

• Responsible for overall daily verification of the manufacturing record against Applicable Procedure, ISO 9001, API regulatory and Customer specification requirement, follow-up and re-solve for any verification finding to Quality team & related Department.

• Managed quality records referring to job order and supplier records referring to purchase order by preparing, scanning, archiving, and transferring them to storage. Also, cover activities related to document release to requesting departments and other parties.

• Daily COC preparation referring to customer request stated in Customer Order requirement, coordination with the involved people to manage COC submission process to customer.

• Data Book preparation referring to customer request stated in Customer Order and QITP requirement, coordination with the involved people to manage it submission process to customer.

• Communication to Third Party Agency for any Notification for Inspection

• Responsible to initiate, recommend or provide corrective action on deficiencies found during production and audit findings to prevent the recurrence in the future.

• Collaborate with QA Document Supervisor to address documentation concerns.

• Liaise and work closely with the assigned Quality Management System (QMS) engineer and participate for Internal Quality Audit

• EHS responsibility dan participate in EHS program.

What Skills Do You Have:

• Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

• Initiative & Problem Solving: proactive, interconnected skills where individuals identify issues and create solutions without prompting, anticipating issues, and preventing problems from escalating.

• Compliance: adhering to rules, laws, standards, or policies set by authorities or internal company mandates, ensuring ethical and safe operations.

• Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.

• Effective Communications: Understanding effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.

Degree and Experience Requirement:

• Minimum Diploma with 3 years' experience in the same position

• Knowledge in Quality Management System development; ISO 9001:2015 (Certified is preferred).

• Possesses a clear understanding of the certification criteria outlined in EN 10204 types 3.1 and 3.2.

• Possesses strong written and oral communication skills in English and Bahasa for effectively conveying technical information and procedural requirements.

What You Will Get

Our goal at SPM Oil and Gas is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just a salaried wage because we value your performance, we offer a total rewards package that provides benefits (medical, dental, vision, pension, and accident & life insurance) along with the potential of an annual bonus.

Final Details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

 

Posting Dates:

April 20, 2026 - May 3, 2026

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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