Manager, IT Advisory
Confirmed live in the last 24 hours
Evolution Cloud Services (EVOCS)
Job Description
EVOCS OVERVIEW
EVOCS’s journey began with a mission to empower businesses with advisory expertise, empowered with idealtechnologies to provide them with comprehensive solutions to grow and prosper.
Founded by a team of passionate experts, EVOCS has grown into a trusted partner to a growing number of leaders across their respective industries. Our roots in employee-managed operations reflect our commitment to quality, consistency, and client success.
If you enjoy working in a hyper-fast-growing company, are eager to be part of an agile team, and want to be part of our success story, then let’s talk!
Role Overview
The IT Advisory Manager is a technical generalist and delivery expert responsible for the hands-on execution of technology projects. This role requires the ability to configure solutions and lead technical workstreams across the full IT stack. You will take high-level recommendations and turn them into functional realities, working across both Infrastructure and Application environments to ensure seamless service delivery.
What you will do
In this role, you will:
- Technical Configuration & Implementation: Actively configure enterprise tools and platforms (e.g., ServiceNow modules, Salesforce workflows). This is a hands-on-tools role responsible for technical setup and functional delivery.
- Requirement Translation & Solutioning: Work directly with technical staff to document requirements, assess existing capabilities, and recommend specific hardware or software solutions to solve operational pain points.
- Generalist Service Delivery: Lead diverse workstreams ranging from Application Rationalization to Infrastructure Hardware Refreshes. You must be bilingual in your ability to support both software and hardware initiatives.
- Project Remediation: Identify stalled or failing technical initiatives. Step into the weeds to provide the necessary configuration support or workflow redesign to restore project health.
- Stakeholder Liaison: Manage day-to-day interactions with client technical teams within the client’s ecosystem.
What you will bring
The top candidate will have the following skills:
- 5–10 years of experience in IT Consulting.
- Functional knowledge of ServiceNow, Salesforce, and Enterprise Infrastructure/Hardware.
- Strong proficiency in Click-Up and the Microsoft Enterprise Suite.
- Proven ability to deliver technical projects across multiple cultures and time zones.
Our Values
We are privileged to serve our loyal customer base in our mission to build lasting relationships with our clients based on trust and mutual success. We strive to deliver exceptional quality and consistency through a white-glove approach. By empowering businesses with tailored solutions and insights, we help them achieve their goals and navigate the ever-evolving tech landscape.
The values we live by:
- Customer-centric Solutions
- Innovation & Excellence
- Integrity & Transparency
- Data-driven Decision Making
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