IND- Analyst - Marketplace Analytics

Innovate in Bengaluru

This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience. 

About Lowe's

Lowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe’s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India
 

About the Team

The Marketplace & Dropship Team focuses on providing customers with a compelling Direct-to-Customer experience in home improvement by developing and maintaining a strong vendor/seller network and supplier partnerships within the Digital Commerce ecosystem. The team supports strategic initiatives to enhance Marketplace growth, optimize seller performance, and improve operational efficiency across the order lifecycle.

Job Summary:

The Marketplace & Dropship Analytics Analyst supports data-driven decision making across Lowe’s Marketplace and Dropship ecosystem. This role is responsible for analyzing operational and performance metrics related to third-party sellers, order lifecycle, cancellations, returns, transportation/freight costs, and inventory performance. The analyst will work closely with Marketplace operations, Supply Chain, Transportation, Product, and other business stakeholders to deliver actionable insights, build scalable reporting solutions, and support strategic marketplace initiatives. The role requires strong technical expertise in SQL, Python, Power BI, dimensional data modeling (Star Schema), and cloud-based big data environments such as GCP BigQuery, along with strong stakeholder management skills and the ability to operate in a dynamic and evolving business environment

Core Responsibilities:

Analyze operational and performance metrics related to Marketplace and Dropship programs, including seller performance, fulfillment metrics, cancellations, returns, and freight costs.

· Conduct root cause analyses to identify trends, operational inefficiencies, and improvement opportunities within Marketplace and Dropship operations.

· Query and analyze large datasets using SQL and Python (Pandas, NumPy) within GCP-based big data environments such as BigQuery.

· Develop scalable analytical workflows capable of handling large-scale operational and marketplace datasets.

· Work with enterprise data warehouse structures and understand dimensional data modeling concepts including Star Schema, fact tables, and dimension tables.

· Design and maintain advanced Power BI dashboards using DAX measures, calculated columns, and optimized semantic models.

· Utilize advanced Excel techniques including pivot tables, advanced formulas, and analytical functions to support reporting and exploratory analysis.

· Develop reporting frameworks and dashboards to monitor Marketplace KPIs, seller performance, and operational metrics.

· Collaborate with Marketplace operations, Supply Chain, Transportation, Product, and business stakeholders to translate business requirements into analytical solutions.

· Communicate insights and recommendations through clear data storytelling and visualization.

· Operate effectively in a fast-paced and dynamic environment, supporting evolving business priorities and Marketplace initiatives.

· Deliver both structured reporting and ad-hoc analysis to support ongoing strategic initiatives.

Years of Experience:

2 – 5 years of experience in data analytics, business intelligence, or data analysis, preferably within retail, e-commerce, supply chain, or marketplace environments.

Education Qualification & Certifications (optional)

Required Minimum Qualifications:

· Bachelor’s degree in Analytics, Statistics, Economics, Computer Science, Engineering, Supply Chain, or a related quantitative field. · Relevant certifications in data analytics, cloud platforms (GCP), or business intelligence tools are a plus.

Skill Set Required

· SQL

· Python (Pandas, NumPy)

· Google Cloud Platform (GCP)

· BigQuery

· Power BI (Advanced modeling, DAX)

· Advanced Excel · Dimensional Data Modeling (Star Schema)

· Data Analysis & Root Cause Analysis · Marketplace & E-commerce Analytics

· Data Visualization & Dashboard Development

· Stakeholder Management & Communication

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.