Account Supervisor

Who we are looking for:  

The Account Supervisor interacts with clients and internal partners as both an effective project steward and partner to clarify and develop project objectives, identify challenges, and guide strategy and metrics development. As such, the Account Supervisor should demonstrate an understanding of the client’s business (objectives, risks, and strategies) and its marketing goals, applying them to guidance for projects and to identify incremental growth opportunities. In this role, you will be responsible for leading both medium and large-sized projects. 

What you'll do: 

• Work effectively with a variety of internal disciplines and teams. 

• Detail-oriented with strong interpersonal, organizational, and presentation skills. 

• Think and operate with strategic orientation and task/project management. 

• Lead cross-functional teams and navigate cross-agency collaboration. 

• Help mentor and support career development of team members. 

• Ensuring operational excellence on the accounts and projects managed. 

• Financial management responsibilities include reviewing project estimates, SOWs, projections, and billing for brands managed, review monthly billing spreadsheets with clients. 

• Lead execution of projects and inform supervisor/director on status. 

• Serves as day-to-day client contact, with supervision from manager, as needed. 

• Leads team in execution of project deliverables. 

• Maintains and grows knowledge of client’s business, competition, and industry. 

• Leads team understanding of client’s business goals/objectives relative to projects. 

• Identifies new and inventive ways to contribute to and grow client business including thought leadership around areas of interest and new opportunities; MIP plan for brand/s managed. 

• Participates in key client meetings including status meetings, briefings, legal reviews, cross-agency partner meetings, agency day, and VML presentations. 

Who you are: 

• A builder | Entrepreneurial attitude couple with a strong business acumen. Ability and appetite to bring people together. Innate ability to marshal people and create gravity around ideas. 

• Open and collaborative | Our team is close-knit and supportive and we’re working with a lot of unknowns – you must champion of team environments that are comfortable and encouraging. 

• Optimistic and resilient | Dig in and figure out how to work around problems. Yes and why not posture. Takes care of self and team. Balance needed to maintain stamina and positivity. 

• Ego-less | We all wear the hats that need wearing, it’s a mentality that makes the team successful. 

What you’ll need:  

• 5+ years account management experience, with a focus on commerce and shopper marketing. Experience leading a client's B2C marketing initiatives preferred.  

• Experience working with clients within the CPG sector, or other regulated industry preferred.  

• Strong experience in digital and shopper marketing. 

• Ability to lead and communicate effectively with cross functional teams. 

• Self-confident, flexible yet takes and defends positions. 

• gorustaidataproductmarketing