About the role
Summary
Infrastructure Services is part of IS&T and the foundation of Apple's global network operations — managing data center equipment and systems to deliver compute, storage, and networking services for teams across Apple, including its internal developer community. From individual facilities to a worldwide network, Infrastructure Services ensures the technology underneath everything works without question The Data Center Technician is responsible for installing servicing and maintaining Apple IT Infrastructure in a 24/7 environment with rapidly shifting priorities while maintaining high availability of the infrastructure. Strong attention to detail and effective documentation skills are critical components of success in this position.
Description
Apple Data Center Technicians provides direct hands-on support of Data Center IT Infrastructure and internal system components. We require technicians with experience working in collaborative partnerships and have strong communication skills. Strong attention to detail and effective documentation skills are critical components of success in this position.
Minimum Qualifications
Experience in roles that include hands on technical support, help desk, logistics or technical training in computer engineering or a related IT field. Ability to safely work at heights using step ladders, podium platforms, and people lifts, adhering to all safety protocols. Ability to safely use hand-held tools such as electric drills, safety cutters, fiber testing kits, etc. Ability to work extended shifts within a data center environment, withstanding heat levels ranging from 79°F to upwards of 105°F while maintaining appropriate hydration. Able to participate in rotational on-call duties, providing after-hours support in a 24/7 operational environment as needed.
Preferred Qualifications
Minimum of 1 year experience directly supporting IT hardware Infrastructure and working inside of production data center environment. Technical certifications such as CompTIA A+, Network+ Experience in following established procedures, performing network connectivity tasks, hardware component swaps, or installing hardware infrastructure. Experience using and/or supporting computer operating systems. Familiar with productivity applications such as workflow systems, collaboration, email, and scheduling tools. Ability to travel to foreign and domestic locations.
Skills & Tags
Aplyr's read
Apple is a tech giant known for its sleek design and innovation, attracting top talent in engineering, design, and business operations.
What's promising
- •Apple consistently leads in tech innovation with a strong focus on design and user experience.
- •The company's global brand recognition offers employees a prestigious platform for career growth.
- •Apple's robust ecosystem integrates hardware, software, and services, creating diverse job opportunities.
What to watch
- •High-pressure work environment with demanding deadlines can impact work-life balance.
- •Apple's secretive culture may limit transparency and cross-departmental communication.
- •Dependence on hardware sales makes the company vulnerable to market saturation risks.
Why Apple
- •Apple's design philosophy emphasizes simplicity and elegance, setting it apart in the tech industry.
- •The company has a unique retail presence with its own stores enhancing customer experience.
- •Apple's closed ecosystem creates a seamless integration across its products, unmatched by competitors.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Apple
Apple Inc. is a leading technology company known for its innovative consumer electronics, software, and services. The company designs and manufactures products such as the iPhone, iPad, Mac computers, and wearables, significantly influencing the tech industry and consumer behavior worldwide.
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