About the role

Manage business requirements, impact analysis, business solution recommendations, quality control and UAT of assigned projects/initiatives as per agreed scopes, costs and timeline.

Job Responsibilities:

Manage business requirements gathering, analysis and documentation. Bridge business users and IT teams to ensure business requirements well address change/project objectives and validate technical solution and/or processes fulfilling the objectives.
Act as an agent between business users and technical teams to ensure delivery of effective solutions to meet business priorities.
Work closely with business users and IT team to drive user testing including test scenario, cycle plan, test cases, pre-UAT quality check, monitoring bug fixing & retest progress, chairing daily UAT meeting etc.
Recommend impact option analysis to resolve issues, risks, dependencies and changes requests etc. for Sponsor/Management decision.
Coach and educate project team members/business users to uplift project delivery effectiveness.
Be Center of Excellence (COE) to conduct train-the-trainer to project team members/business users and Change Delivery team to ensure key business knowledges are well documented and leveraged amongst the Organization.

Job Requirements:

Strong interpersonal, presentation and influencing skills
Excellent analytical mind, problem solving, planning & implementation skills
Proven track record of hands on end to end project business analysis under multinational, complex and matrix organizational environment
Broad understanding of business practices and processes in insurance/financial industry
Desired business or relevant tertiary qualifications with more than 3 years hands on experience in business analysis, preferably in insurance/financial industry
BA experiences on digital, compliance, process reengineering is preferable.
Change advocate and enjoy driving things happen
Ability to work in high pressured, timeline driven environment
Energetic with “can-do” attitude
Good driver as well as team player
Able to work independently and be a fast learner

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Aplyr's read

Cigna is a global health services leader, attracting professionals dedicated to advancing healthcare solutions and improving patient outcomes worldwide.
Synthesized from recent postings & public sources

What's promising

•Cigna's diverse roles offer opportunities across healthcare, technology, and customer service sectors.
•The company's global presence allows for international career growth and mobility.
•Cigna invests in innovative health solutions, fostering a forward-thinking work environment.

What to watch

•The healthcare industry faces regulatory challenges that may impact Cigna's operations.
•Cigna's large size can lead to bureaucratic processes that slow decision-making.
•Limited public information about Cigna's internal culture and employee satisfaction.

Why Cigna

•Cigna's integration of Evernorth enhances its healthcare service offerings.
•The company emphasizes innovation in health technology and AI enablement.
•Cigna's focus on military and veteran partnerships sets it apart in healthcare services.

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About Cigna

Cigna

cigna.com

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Cigna Healthcare is a global health services company dedicated to improving the health, well-being, and peace of mind of those they serve. They offer a wide range of health insurance products and services, including medical, dental, behavioral health, pharmacy, and disability insurance.