About the role
About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one.More information about Glia can be found at glia.com.
The Role
We are seeking a high-leverage Executive Assistant to serve as a strategic partner to our executive leadership team and senior executive assistant. You will be the air traffic controller for our senior leadership, ensuring their time is spent on highest-value activities while proactively removing bottlenecks across the organization. The ideal candidate will be adaptable, detail-oriented, and possess excellent communication skills.
What You’ll Do
Strategic Sync & Execution: Attend high-profile leadership meetings; capture key decisions, synthesize action items, and drive follow-up to ensure nothing stalls.
Calendar Optimization: Manage complex, high-velocity calendars for the executive team.
Strategic Coordination: Partner with senior leadership to assist in tracking performance metrics, preparing for business reviews and executive meetings, and streamlining communication across the organization.
Material Development: Design and polish high-stakes presentations and briefing materials for Board meetings, investor relations, and strategic partnerships.
Project Management: Lead special projects and research assignments that cross-cut departments.
Logistics & Events: Coordinate complex international travel and execute high-impact events, including executive offsites, board meetings, and departmental sync weeks.
Operational Excellence: Manage expenses, reimbursements, and administrative duties in collaboration with HR and Finance to ensure seamless office and remote operations.
Requirements
Experience: 2+ years of experience as an Executive Assistant, ideally supporting C-Suite leaders in a high-growth tech environment.
Strategic Mindset: Ability to understand the "big picture" and anticipate the needs of executive leadership before they arise.
Communication Mastery: Outstanding writing and verbal skills; ability to communicate with professionalism to external partners and internal stakeholders.
AI Literacy: High proficiency in leveraging AI tools to automate administrative workflows, synthesize meeting transcripts, and draft executive communications.
Technical Proficiency: Advanced skills in Google Workspace, especially Sheets, Docs and Slides. Familiarity with CRM tools (Salesforce) and Project Management software is a plus.
Discretion: Proven ability to handle highly confidential information with absolute integrity.
Adaptability: A "no task too big or small" mentality with the flexibility to pivot as priorities shift in a fast-paced startup.
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
Aplyr's read
Glia transforms customer service with its digital engagement platform, attracting tech-savvy professionals focused on enhancing customer interactions across multiple channels.
What's promising
- •Glia's platform offers seamless integration across chat, video, and voice, enhancing customer service experiences.
- •The company is actively expanding its workforce, indicating growth and stability.
- •Glia's focus on Governance, Risk, and Compliance roles highlights its commitment to security and regulatory standards.
What to watch
- •High demand for compliance roles suggests potential regulatory challenges.
- •The competitive landscape in digital customer service may pressure Glia's market position.
- •Rapid expansion can strain existing resources and affect company culture.
Why Glia
- •Glia's multi-channel approach differentiates it from single-channel customer service solutions.
- •The company's emphasis on AI consultancy suggests a forward-thinking approach to customer engagement.
- •Glia's strategic hiring in diverse locations supports a broad market reach and adaptability.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Glia
Glia is a digital customer service platform that enables businesses to engage with their customers through various channels, including chat, video, and voice.
