Sr. FinOps Analyst - AR, Amazon Business

Global Accounts Receivable (GAR) is seeking a Cash Application Analyst to manage payment posting from lockbox, ACH, and wire transfers to customer accounts. This role encompasses cash application, payment reconciliation, cash adjustment communication, and reduction of unapplied cash receipts on aged accounts receivable. The position requires investigation of missing, unidentified, and rejected funds while collaborating cross-functionally to ensure timely and accurate payment application. The successful candidate will analyze reports, reconcile large data volumes, and communicate findings to management.

Key job responsibilities
Demonstrate comprehensive understanding of Accounts Receivable processes
• Post daily receipts (wires/ACH/checks) and credit/debit memos promptly to maintain accurate accounts receivable balances
• Engage with customers, collections teams, and business partners to obtain remittance details
• Research and resolve misapplied and unidentified cash receipts in ERP systems
• Identify and manually tag customer remittance discrepancies and short payments
• Execute tasks assigned by Team Leader, including testing and process improvement initiatives
• Drive continuous improvement by identifying opportunities to streamline accounts receivable processes
• Maintain, prepare, and distribute daily and monthly reports to Supervisor and stakeholders
• Achieve monthly productivity and accuracy targets
• Identify and reconcile payment variances, post short/over payments, deductions, and partial payments with appropriate transaction coding
• Utilize shared mailboxes and customer web portals to identify, retrieve, and organize remittance details.
• Drive/change customer behavior over call/email to obtain accurate payment remittance on time.

Basic Qualifications

- Experience with research and investigation skills or equivalent
- • Strong analytical skills with exceptional attention to detail and effective communication abilities
- • 5+ years of experience in Accounts Receivable
- • Meticulous attention to detail with commitment to data accuracy
- • Strong interpersonal skills and collaborative team orientation
- • Ability to take initiative, meet tight deadlines, and prioritize workload effectively
- • Proficiency in Microsoft Excel and similar tools

Preferred Qualifications

- 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience
- • Knowledge of AI technologies and tools with strong analytical capabilities to support automation and optimization of the account reconciliation process

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