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Service Desk Specialist

PlaysonPlayson·Gaming / Software Development

Apply effort

~7 min

Ashby

Posted

90 days

01

About the role

Key Responsibilities

  • Provide IT support to employees (remote and on-site)

  • Manage user accounts, permissions, and system access

  • Handle onboarding and offboarding from the IT side

  • Prepare and configure employee workstations

  • Manage IT equipment procurement, delivery, and inventory

  • Troubleshoot hardware, software, and system issues

  • Maintain IT documentation and asset records

  • Support internal tools (Google Workspace, Atlassian, GitHub)

  • Assist with cloud access management (AWS / GCP / Azure basics)

  • Participate in IT infrastructure and security improvements

Requirements

  • 2+ years in IT support / Service Desk / system administration

  • Experience with access management, onboarding, equipment provisioning

  • Experience supporting macOS and Windows

  • Understanding of network basics (DNS, DHCP, VPN, TCP/IP)

  • Experience with ticketing systems

  • Basic understanding of cloud platforms (AWS / Azure / GCP)

  • Basic understanding of GitHub access management

  • Experience maintaining documentation

  • Ukrainian required, basic English

Nice to have

  • Experience with MDM solutions

  • Experience with VPN or LDAP

  • Administration experience in Atlassian, GitHub, AWS

  • Interest or experience in security topics (Zero Trust, access control, endpoint security)

What We offer

  • Competitive EUR salary

  • Quarterly bonus system

  • Flexible schedule

  • Medical insurance

  • Unlimited vacation and sick leave

  • Budget for professional learning

  • Modern hardware

Recruiting Process

  • HR Interview

  • Technical Interview

  • Final Interview

Skills & Tags

02

Aplyr's read

Playson thrives in the competitive world of online casino gaming, attracting talent passionate about innovative game design and technical excellence.

Synthesized from recent postings & public sources

What's promising

  • Playson is known for its innovative and engaging casino games.
  • The company has a strong presence in the online gaming market.
  • Playson frequently hires for senior technical and creative roles.

What to watch

  • The casino gaming industry faces strict regulatory challenges.
  • Competition in the gaming sector is intense, requiring constant innovation.
  • Limited public information about employee satisfaction and work culture.

Why Playson

  • Playson specializes in creating games for online gaming operators.
  • The company offers roles focused on both game development and platform support.
  • Playson targets niche markets, such as the Greek gaming sector.

Aplyr’s read is generated by AI from public sources. Was it useful?

03

About Playson

Playson is a leading game development company that specializes in creating innovative and engaging casino games for online gaming operators.

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