Job Description

To develop and implement Employee Relations strategies and provide guidance, support, and expert advice to the business on Employee Relations issues.

Hello Future Employee Relations Specialist     

Welcome to FirstRand Namibia Group, where we believe help is at the heart of human greatness. Our vision is to be a great business to help create a better world.  As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Job Profile Summary:

To develop and implement Employee Relations strategies and provide expert guidance to the business by managing misconduct, grievances, disputes and industrial relations matters, ensuring procedural and substantive fairness, legislative compliance and minimisation of legal and reputational risk to the Group.

Are you someone who can:

• Develop and implement Employee Relations strategies aligned to organisational values, labour legislation and business objectives
• Analyse misconduct cases to determine the appropriate course of disciplinary action based on facts, precedent and legal requirements
• Investigate employee grievances and appeals and recommend fair, legally compliant and practical resolutions
• Initiate, manage and implement dispute resolution mechanisms to resolve Employee Relations matters effectively and timeously
• Investigate Industrial Relations issues including working conditions, disciplinary actions, grievances and employee appeals and provide guidance and recommendations for resolution
• Chair and participate in disciplinary and grievance hearings ensuring procedural and substantive fairness throughout the process
• Ensure all disciplinary and grievance cases are managed in accordance with company policies, codes of conduct and legislative requirements
• Maintain an accurate and up‑to‑date Employee Relations case database reflecting case status, timeframes, outcomes and risks
• Identify recurring Employee Relations risks, trends or systemic issues and recommend preventative or corrective interventions
• Identify Employee Relations training needs across different employee levels and initiate targeted training programmes
• Deliver, monitor and evaluate Employee Relations training programmes to improve people management capability and compliance
• Recommend amendments to the Code of Conduct to ensure alignment with local labour legislation and evolving employment requirements
• Support the business in minimising litigation exposure by ensuring cases are well managed, legally sound and defensible
• Contribute to the successful settlement of disputes and cases where appropriate, in line with risk and governance standards

You will be an ideal candidate if you meet the below minimum requirements:

• Relevant tertiary qualification in Labour Relations, Industrial Psychology, Law, Human Resources or related field
• 5–8 years’ experience in Employee Relations or Labour Relations within a complex organisation or a similar environment of which at least 3 years should ideally be at management level and preferably in the financial services or other unionized environments.

• The candidate should have the following:

Knowledge

• Labour and employment legislation and case law
• Disciplinary and grievance procedures
• Industrial relations practices and dispute resolution mechanisms
• Codes of conduct and workplace policies
• Risk management in employee relations contexts

         Technical Skills

• Employee Relations case management
• Disciplinary and grievance investigation
• Hearing facilitation and chairing
• Labour legislation interpretation
• ER data tracking and reporting

You will have access to:

• Opportunities to network and collaborate
• Challenging Working Environment
• Opportunities to innovate

We can be a match if you are:

• Always doing the right thing – Fight for ethical conduct and transparency, both inside and outside
• Curious – Believe in insight, creativity, and its power to unlock value
• Deeply Invested – Take initiative and be a leader in your own right
• Valuing differences – Be inclusive, gracious, decent, and humble
• Building Trust not Territory – Crete a culture of sharing
• Courageous – We’ve built a culture of bravery by speaking our minds and encouraging others to do the same

Are you interested to take the step? We look forward to engaging with you further. Apply now!

All appointments will be made in line with FirstRand Namibia’s Employment Equity plan.

The Group actively supports the recruitment and advancement of people with disabilities. We encourage that candidates voluntarily declare their disability and consult the Group should they require reasonable accommodation

Closing Date:  16 June 2026

All applications must be done via the Group’s application portal.  To access the portal click on the link below. Workday (myworkdayjobs.com)

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Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

17/06/26