Dealer Relationship Manager

Location(s): Columbus, OH or Cleveland, OH

Job Schedule: Full-time

Degree Level: Bachelors required

Sponsorship: No

Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation

We are currently looking for a Dealer Relationship Manager to join our team in Columbus, OH or Cleveland, OH.

A Day in the Life:   

• Communicates, solicits, and promotes consumer finance (retail and lease) products and programs to assigned dealers. Conducts, develops and presents competitor comparisons to promote features and benefits of the company's products for both new and pre-owned vehicle financing.

• Communicates, solicits, and promotes dealer lending programs (wholesale floorplan, mortgage, capital, and revolving lines of credit) to assigned dealerships. Acts as sales closer to procure new commercial credit accounts. Provides financial management advice to dealers on cost consolidation, cost saving measures, and potential improvements in financial operating efficiencies. Conducts, develops and presents competitor comparisons to promote features and benefits of the company's products.

• Communicates, solicits, and promotes NESNA Assurance (vehicle service contracts, prepaid maintenance, and ancillary) products and programs to assigned dealers. Conducts, develops and presents competitor comparisons to promote features and benefits of the company's products.

• Acts as a liaison between dealership and internal NMAC departments. This includes consumer credit, funding, titles, inventory control, and legal. Presents a seamless image of the company where cross-department concerns are presented. Solicits dealer feedback on the company's customer service performance to dealers and consumers.

• Facilitates lease vehicle returns and assists with resolution of related problems. Administers and monitors dealer compliance with lease return policies and procedures. Solicits auction attendance by dealers and provides program support of remarketing initiatives and programs.

• Assists in fact finding, relationship management and implementation of action plans during credit workout or asset disposal of troubled dealership loans. Assists in relationship management during closure and transfers of dealer lines of credit to alternative lenders (credit takeout). Collects unpaid billings, enforces curtailments, and actively supports improvement of negative reserves. Monitors dealers' wholesale performance and inventory control, including inventory and due diligence audits.

• Administers contest and incentive programs for assigned territory.

Who We’re Looking for:     

• Bachelor’s degree in a related discipline required.

• Six or more years of progressively responsible related experience at a professional level, including two or more years in field sales, service or dealer relationship management and two or more years in automotive credit analysis, consumer lending, commercial lending, and/or assurance products. Additional experience in automotive finance or automotive sales and marketing preferred.

• More than 50% day and overnight travel.

• Ability to perform work onsite at Cleveland and Columbus, OH and surrounding areas.

• MVR Required.

What You’ll Look Forward to at Nissan:

Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.

                                                                              

Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP). For more information, access our Nissan Benefits Overview Guide.

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