Senior Solutions Engineer

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI.

The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com.  

Job Description:

As a Senior Solutions Engineer at Darktrace, you will play a pivotal role in our Go-to-Market team. This dynamic and rewarding position requires a mix of technical expertise, cybersecurity passion, and sales acumen. You will engage in both pre-sales and post-sales processes, collaborating closely with an account team to convert opportunities into success stories.

In this role, you will serve as the technical lead to partners, and our internal teams, providing expert guidance and support. Your responsibilities will include developing and maintaining direct relationships with critical/high-value partners and customers, delivering value stories based on market-recognized experience, and contributing to global sales and GTM strategy. You will also be responsible for winning POVs against competitors, running custom POVs, closing full platform deals, and achieving above-average revenue and enabling the channel to replicate these efforts.

We value experience in customer-facing technical roles and provide extensive training to build new skills. Enthusiastic individuals with a strong team mindset, ready to make an impact in this high-growth environment, are encouraged to apply.

Please note that experience in cybersecurity or networking is required for this role.

Key Duties & Responsibilities:

• Serve as the technical lead between clients, partners, and our internal teams at Darktrace.

• Deliver value stories to customers based on direct, market-recognized experience.

• Contribute to global sales, POV, and GTM strategy.

• Develop and maintain direct relationships with critical/high-value customers.

• Discover and create prospect-specific quantifiable value statements that greatly impact deals.

• Support peers as a subject matter expert and impact player.

• Enable those around you on discovery, metrics, and success criteria.

• Key contributor to regional POV strategy and wider technical initiatives or projects outside of the day-to-day SE role.

• Travel regionally, and potentially internationally, to client sites as permitted by health guidelines.

Qualifications & Experience:

• 8+ years in a sales engineering role

• Experience in cybersecurity is required.

• Advanced and recognized global industry expert.

• Strong knowledge in both on-premises and cloud networking and technologies.

• Ability to consult at all levels (C-level, SOC, engineers, buyers, etc.).

• Experience in presenting highly technical Network Security Solutions to Clients and Channel Partners within region. 

• Hands-on experience in one or more of the following areas: Cloud Security, Email Security, Application Security, Operational Technology, External Attack Surface Management, and Incident Response is highly desirable.

• Proven track record of developing and nurturing relationships with Partners’ technical and sales resources. 

• Able to demonstrate how a Sales Engineer should establish new Channel Driven pipeline, educate on customer technical criteria/outcomes, and address competitive market advantages.

• Highly autonomous, able to develop resources to run specialized projects outside of day-to-day operational capacity.

• Very impactful within early-stage meetings and with C-level.

• Proven and consistent long-term ability to drive new business.

• Passion for staying updated with the latest cybersecurity trends and a willingness to continuously develop your skillset.

• Master’s or bachelor’s degree from an accredited university.

Benefits:

• 100% medical, dental and vision insurance, plus dependents

• Paid parental leave

• Life insurance

• Employee Assistance Program