Applications Engineer I - Service Delivery Applications

Would you like to contribute to flawless job execution by applying engineering expertise in complex field operations?

Would you enjoy working across teams to design technical solutions that deliver value to customers?

Join our team!

At Baker Hughes, our Service Delivery teams play a critical role in ensuring safe, efficient and high-quality execution across our operations. By combining engineering expertise, operational knowledge and digital tools, we help our customers achieve their goals while maintaining the highest standards of performance and reliability.

Partner with the best!

As an Applications Engineer I – Service Delivery Applications, you will support job execution through involvement in pre-planning, execution and post-job analysis. You will design job programs and technical applications that maximize performance, mitigate risks and ensure alignment with customer objectives and contractual requirements.

As an Applications Engineer I, you will be responsible for:

Job Planning & Application Design

• Ensure compliance with the Manage the Job Cycle (MtJC) process.
• Work with Service Delivery Coordinators and Sales to understand customer objectives and contract terms.
• Perform offset well analysis and engineering modeling calculations to identify risks.
• Design job programs including risk mitigation and contingency plans.

Execution Support & Risk Management

• Provide on-demand technical support during job execution.
• Communicate risks effectively using appropriate channels.
• Collaborate with teams to ensure all constraints are addressed.

Post-Job Analysis & Continuous Improvement

• Compare planned vs executed jobs and document lessons learned.
• Recommend improvements to procedures and applications.

Incident Management & Technical Support

• Support investigation of field incidents.
• Participate in incident investigations across full lifecycle.
• Ensure timely incident management and resolution.
• Advise on product improvement opportunities.

Collaboration & Commercial Support

• Provide technical support to Sales and product recommendations.
• Collaborate with cross-functional teams.
• Support special projects and product line activities.

Fuel your passion

To be successful in this role, you will:

• Have a Bachelor’s degree in Engineering.
• Have strong interpersonal, influencing and planning skills.
• Have strong analytical, organizational and problem-solving skills.
• Have excellent communication and presentation skills.
• Have the ability to work in a global matrix organization.
• Have flexibility to be on-call outside business hours.
• Have willingness to travel as required.

Desired Characteristics

• Operational or field experience in service delivery environments.
• Confidence presenting to experienced audiences.
• Ability to influence and work across teams.
• Experience using tools for data analysis and visualization.
• Ability to work independently.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours: from 1am-4pm, or 8am-5pm.
• Location: Ventura Office, Centro, Rio de Janeiro.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
 

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

The Baker Hughes internal title for this role is: Applications Engineer I