About the role

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You’ll Shine:

As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.

How You'll Make an Impact:

Bring smiles to guests from around the world by providing warm welcomes.
Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
Process cash and credit card transactions strictly following established procedures.
Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
Reserve and confirm reservations for individuals and/or groups.
Provide guests with room rate quotes.
Respond to guest inquiries and concerns as quickly and completely as possible.

What You’ll Bring:

Professional appearance and a positive, can-do attitude.
Excellent communication skills with the ability to read, write and understand English.
Ability to solve problems with minimal supervision.
Basic math skills and knowledge of proper cash handling procedures.
Ability to multitask and work in a fast paced environment.
Strong attention to detail and organization skills.
Basic computer and office skills.

About Us

Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.

Aplyr's read

Wyndham Hotels & Resorts is a global leader in hospitality, known for its extensive brand portfolio and diverse career opportunities across various market segments.
Synthesized from recent postings & public sources

What's promising

•Wyndham offers a wide range of roles, from entry-level to management, providing numerous career advancement opportunities.
•The company has a global presence, allowing for potential international career moves and exposure.
•Wyndham's diverse brand portfolio caters to various market segments, enhancing job stability and growth.

What to watch

•The hospitality industry can be susceptible to economic downturns, affecting job security.
•High turnover rates are common in hospitality roles, potentially impacting team dynamics.
•Some roles may require relocation, which may not suit all candidates.

Why Wyndham Hotels

•Wyndham is one of the largest hotel franchisors, offering unique insights into franchise operations.
•The company provides diverse brand experiences, from luxury to budget, under one corporate umbrella.
•Wyndham's global footprint offers employees exposure to different cultures and market practices.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Wyndham Hotels

Wyndham Hotels

wyndhamhotels.com

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Wyndham Hotels & Resorts is one of the world's largest hotel franchisors, offering a diverse portfolio of hotel brands across various market segments.