Job Description

Responsible for Controller receipting, workflow distribution and ensuring that Service Level Agreements and time frames are met

Hello Future Claims Payment Quality Controller,

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FR Short Term Insurance, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Control operational costs within the claim’s payments division
• Manage costs and expenses in line with approved claims and invoices received for processing
• Deliver exceptional service that exceeds customers and supplier expectations through proactive, innovative and appropriate solutions
• Cultivate and manage objective working relationships with a variety of stakeholders, including suppliers, customers and business units within the Short-Term Insurance pillar
• Deal with stakeholder complaints and queries, relating to invoice processing activities of the area and ensure that it is resolved to the satisfaction of the relevant party
• Responsible for controlling, receipting and logging of received invoices
• Comply with governance in terms of legislative and audit requirements
• Ensure that Service Level Agreements and time frames are met in the claim’s payment department

You will be an ideal candidate if you have:

• Previous experience in an invoice quality control role
• Previous experience in a motor or non-motor claims environment
• Short Term Insurance experience would be beneficial
• Proficient in Microsoft Excel, word, PowerPoint
• Matric
• Accounting related experience

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment that is progressive and agile
• Opportunities to innovate where initiative is taken and owned end to end

We can be a match if you are:

• Adaptable and curious
• Attention to detail
• Thrive in a collaborative environment
• Deadline driven
• Able to handle a pressurized environment

Apply now if you are interested in taking the next step. We look forward to engaging with you!

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

 

Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

04/06/26