Patient Care Coordinator (Administrative Assistant)

Patient Care Coordinator – Midland, Texas

Full-Time

Salary: Negotiable based on experience

Benefits: Health insurance, 401(k), and more

Are you detail-oriented and seeking to make a positive impact in a professional office environment?

At Beltone, we believe that to provide our patients with premium service, we must value our employees and create a rewarding workplace. As a Patient Care Coordinator, you will be the face of our practice, dedicated to creating an extraordinary patient experience.

Highlights

·       Administrative Support: Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process.

·       Scheduling Mastery: Utilize the scheduling system efficiently to maximize testing opportunities in the office.

·       Patient Outreach: Actively contact current, past, and potential patients through identified sources and track/report appointment results.

·       Marketing & Community Engagement: Collaborate with the HCP to develop local marketing and sales activities, aiming to build community relationships and generate referrals.

·       Professional Communication: Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients.

·       HIPAA Compliance: Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts).

·       Financial Management: Reconcile cash balance and manage accounts receivable and payable, including making bank deposits.

·       Welcoming Environment: Maintain a clean and inviting office and work environment.

Qualifications

·       Education: High School diploma or equivalent is required.

·       Experience: 2 years of office experience is preferred.

·       Customer Service: 2 years of customer service experience is preferred.

·       Technical Skills: Proficiency in MS Office is required.

Apply or contact Garrett Morgan at gmorgan7272@gmail.com or at (903) 280-5551.

We are an Equal Opportunity Employer.

#LI-Beltone