About the role

Asana is looking for a strategic and action-oriented Enablement Partner to join our CX Enablement team, specifically focusing on CX-wide AI and program enablement. In this role, you will lead high-impact, cross-functional initiatives that empower our Customer Experience organization to leverage AI and emerging technologies to their highest potential. You will partner closely with CX leadership to translate corporate AI goals into actionable execution plans, ensuring our teams are enabled to drive world-class customer value in an AI-first world. This role is critical to evolving our customer journey and driving operational excellence at a global scale.

This role is a fully remote opportunity.

What you’ll achieve

Lead the end-to-end lifecycle of complex CX AI enablement initiatives, from initial strategy and content development to global cross-functional execution.
Consult with CX leadership to prioritize AI enablement initiatives that align with broader corporate strategy and overarching organizational goals.
Design and facilitate diverse training experiences, including AI Foundational Enablement and AI Product enablement, ranging from interactive workshops to scalable, self-serve modules.
Partner with stakeholders to build & deploy AI and program enablement driving productivity enhancements & field readiness.
Establish a consistent CX AI communication "drumbeat" and roadmap to ensure regional and global teams are proficient in evolving AI capabilities.
Partner with Sales Enablement and Product Marketing to influence the development of revenue-wide AI enablement materials and amplify customer-centric value narratives.
Drive the evolution of the CX Customer Journey by updating AI engagement touchpoints, including consumption transition and AI consulting skills for the field.
Leverage data and insights to track enablement program performance and surface recommendations that enhance productivity and field readiness.

About you

Experience in AI Enablement and demonstrates curiosity about AI tools and emerging technologies to drive scale and productivity across the organization.
Proven experience leading high-impact, cross-functional initiatives and operational scaling in a SaaS environment for the past 4+ years.
Expertise in developing structured, repeatable enablement driven from complex, high-level strategic priorities.
Experience in enablement program management with a focus on business analysis and driving operational excellence.
Experience with change management and a track record of successfully aligning diverse, cross-functional stakeholders.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $110,000 - $136,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations.

#LI-Hybrid

About us

Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.

Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Skills & Tags

go ai ios data product design marketing sales

Aplyr's read

Asana is a dynamic work management platform attracting professionals focused on collaboration and productivity, offering diverse roles from engineering to customer success.
Synthesized from recent postings & public sources

What's promising

•Asana's platform is widely recognized for enhancing team productivity and collaboration.
•The company offers diverse roles, indicating growth and a broad scope of operations.
•Asana's focus on innovative solutions like AI chat demonstrates a commitment to cutting-edge technology.

What to watch

•Asana operates in a highly competitive market with numerous project management tools.
•The company's growth may lead to challenges in maintaining its unique culture.
•Potential applicants might face intense competition for roles due to Asana's popularity.

Why Asana

•Asana's emphasis on work-life balance is a key part of its company culture.
•The platform's user-friendly interface sets it apart in the project management space.
•Asana's commitment to transparency and open communication is evident in its management style.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Asana

Asana

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Asana is a work management platform that helps teams organize, track, and manage their work. By providing tools for collaboration and project management, Asana enables teams to improve productivity and achieve their goals more effectively.