Network Engineer II (TCF)

Job Title:

Network Engineer II (TCF)

Job Description

IT DIGITAL

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Join us and be part of this journey towards greater opportunities and brighter futures.

JOB SUMMARY – Paragraph

Responsibilities
• ((Add 4-5 key responsibilities))
• ((List responsibilities in order of importance))
• ((This list does not need to be exhaustive, focus on the main or important responsibilities))

Qualifications
• ((List required professional experience))
• ((Add 1-2 specific technical requirements for the job))
• ((Avoid soft skills like "excellent written and verbal communication skills"))
• ((Avoid requirements that can be learned in less than a week like "ability to use Gmail"))

Add the following paragraph on North American job postings only:
At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

Key Responsibilty

• Provide 24x7 L3/L2 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs
• Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved
• Conduct InfoSec activities and ID management of Voice devices on a daily, weekly, monthly and quarterly basis to ensure that all devices are complaint with zero deviations per the InfoSec calendar
• Execute day-to-day network activities as part of Incident management and Change management processes to ensure end users requests are handled and addressed within the defined SLA’s
• Proactively evaluate new and emerging technologies and suggest ways to add value to the existing infrastructure
• Author and deliver network related documentation
• Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams
• Complete all assigned, mandatory training within the timeframe provided
• Conduct and/or participate in regularly scheduled 1:1 meetings with direct manager and/or direct reports

Location:

IND Bangalore - MTP C4, 3rd Flr

Language Requirements:

Time Type:

Full time