Product Manager

About PublicInput

PublicInput develops and supports Software-as-a-Service (Saas) solutions designed for government agencies and their consultant partners to facilitate and manage better communication with the public.

Based in Raleigh, NC, the company was founded with a vision to access and elevate historically underrepresented communities in the municipal and state planning process, while simultaneously streamlining cumbersome administrative work that so often prevents equitable outcomes.

With a shared background in planning consulting, the company’s co-founders believe that technology can play a key role in making government more responsive and representative of communities' broadest needs.

Our Approach

Many engagement solutions only address small parts of the engagement process, offering a piecemeal approach that relies on third-party partnerships to fill in the gaps. 

PublicInput uses a unified approach, blending traditional and virtual engagement tactics via one integrated platform. 

Reliable, equitable, and simple, our easy-to-use user interface gives governments all the tools needed to facilitate successful public engagement.

Our Culture

PublicInput is driven by the idea that “life is all about the people you meet and the things you create with them.” We are privileged to work with exceptionally talented colleagues to create a meaningful change for governments and society.

PublicInput’s mission is to enable collaborative democracy through technology. This means creating systems that allow governments to build relationships with their community through more reliable communication, lowered barriers to participation, and data analytics to understand what they’re hearing.

That is why we work hard to be the experienced and empathetic innovation partner that state and local governments deserve, while building an exceptional team and company.

About The Role & You:

PublicInput is seeking a Product Manager with experience in the B2B or B2G space to bring dedicated capacity and leadership to our product development process. This role reports directly to the CPO and interfaces with the Engineering Team, Customer Success Team, and Marketing Team.

What You Will Do:

• Play an active role in defining and executing product strategy, roadmap, and features, balancing business, technology, and user needs
• Write high-level requirements – typically as user stories and epics  
• Run customer discovery projects and represent the customer (be a proxy) within the development process  
• Evangelize the product vision
• Plan for and play an active role in product design work  
• Maintain and prioritize the product backlog
• Track releases and provide product marketing with insights on key differentiators and product messaging
• Participate in daily scrum meetings, planning, reviews, and retrospectives
• Make data-informed and  analysis-based recommendations to management and development teams
• Define features and achieve product vision from product definition and planning through development, release, and end of life
• Create, manage, and prioritize tickets inthe  company’s project management system (DevOps)
• Support Quality Assurance (QA) in developing stories for acceptance testing
• Generate reports and product documentation, including internal stakeholder training

Skills and Experience:

Professional Qualifications 

• Bachelor’s Degree in Business, Marketing, Computer Science, Engineering, or equivalent work experience
• 3-5+ years of experience as a product manager and/or product designer for a SaaS product
• Client-facing requirements gathering and training experience required
• Agile Development methodology, Design principles, and Quality Assurance
• Pragmatic Marketing Framework experience preferred, but not required
• Govtech experience preferred, but not required
• Experience with product analytics and AI tools is a plus
• Ability to break down high-level projects into actionable stories
• Ability to identify requirement gaps and make improvements to product requirements
• Proficiency in creating and analyzing workflows, business pro