Overview:

Primary Responsibilities:

• Open and analyze incoming mail and prepare for imaging.
• Assist in responding to scanning and mail opening related questions.
• Assist with simple training activities.
• Perform basic research utilizing bank systems.
• Respond to routine team requests by business partners through phone or email.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Education and Experience Required:

High School diploma or equivalent (GED) and a minimum of 1 years’ work experience

Proven data entry skills

Proven personal computer skills

Education and Experience Preferred:

Some post high school education

Minimum of 2 years’ work experience

Minimum of 2 years’ banking experience within an operations unit or the department

Prior experience with pertinent spreadsheet software

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $28.31 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Amherst, New York, United States of America