Sales & Technical Quote Support Officer

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. 

More about the role

This is an exciting job opportunity for you to light the way as a Sales & Technical Quote Support Officer in Lisbon, Portugal (Porto Salvo) with Signify.
 

In this role, you will play a dual part: supporting our sales organization with quotes, tenders, contracts, and customer interactions. You’ll be a key enabler of operational excellence—driving both internal efficiency and customer satisfaction—while building the foundations for future growth in commercial or managerial roles within Signify.
 

What makes this role unique is its scope: you’ll be involved in lighting projects from the prescription phase. Also, you will be responsible for supporting commercial negotiations, project quotations, and contract management. This exposure will allow you to learn our business end-to-end, gaining both the technical and commercial skills to grow into a sales career within a global leader.
 

Key contributions you’ll make:

• Quote & Deal Support: Prepare and validate quotes, deals, special price agreements, promotions, and tenders—ensuring accuracy, compliance with pricing policies, and timely delivery to requesters.

• Pipeline Management: Support sales teams by monitoring pipeline validity, ensuring quotes, orders, and price lists are accurate and updated in CRM systems.

• Contracts & Rebates: Manage contracts and commercial agreements in internal systems (e.g. ICON), supporting compliance with commercial policies and ensuring proper documentation, storage, and rebate booking.

• Customer & Lead Handling: Capture leads from inbound emails and phone calls, provide information on agreements, and support the resolution of customer disputes to ensure satisfaction.

• Continuous Improvement: Take initiative to identify process gaps, propose alternatives, and implement new sub-processes that improve efficiency and stakeholder collaboration.

More about you

While we value and appreciate all applicants, we believe the following experience and skills will help you shine brightly in this role:

• A university degree in Business, Management, or a similar related field would be ideal.

• At least 3 years of relevant experience in sales support, administration, or customer service is required.

• Excellent communication skills in Portuguese (ideally, native), as well as a good level of English or/and Spanish.

• Tech-savvy, comfortable with CRM systems, Microsoft Office suite and new digital tools.

• Experience working with commercial tools such ICON, SAP Sales Cloud, CPQ_SaaS (Configit).

• Customer-centric mindset with excellent communication and collaboration skills.

• Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment.

• A growth mindset: eager to learn, continuously improve, and develop towards a sales career in a multinational environment.

Benefits you can expect:

• Continuous learning opportunities through online programs and on-the-job experiences.

• Mentoring, coaching, and international exposure for dynamic career development.

• A creative, inclusive, and global culture that empowers you to make a real impact.

• Competitive compensation and benefits package aligned with your experience.

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. 

Come join us, and together we can light up the future.