About the role

Aplyr's Quick Take

This role is about leading the technical training efforts for OpenAI's products, focusing on helping customers effectively deploy AI solutions. You'll be hands-on with training initially, then build and manage a team to scale these efforts. It's a leadership position that combines technical expertise with educational strategy.

Good fit

Ideal candidates have a strong technical background in AI or software development, experience in training or education, and a collaborative mindset. You should be comfortable leading a team and adapting to evolving customer needs.

Worth noting

This is a founding leadership role, which means you’ll have significant influence on shaping the training function from the ground up. However, the role's success heavily depends on your ability to balance depth and scalability in training delivery.

About the Role

At OpenAI, we believe that artificial general intelligence (AGI) should benefit all of humanity. To realize this vision, we’re building the technical foundations that help enterprises move from experimentation to real-world, production-grade use of our platform and coding products.

The Lead, Technical ADM is a foundational role in that effort. You will shape how OpenAI’s deep technical expertise is delivered to builders and coders — moving us from high-touch, scarce delivery to a scalable, repeatable technical training motion that drives real customer outcomes.

The Technical ADM function translates OpenAI’s platform capabilities into practical, high-quality technical training that helps customers design, build, and deploy real systems. This role sits at the intersection of technical depth, education, and scale. You will lead by doing first — delivering high-impact technical trainings yourself — and then build the team, standards, and operating model that allow this work to scale without sacrificing rigor.

This is a founding leadership role with meaningful visibility and a clear growth path as impact is demonstrated.

Responsibilities

Build and scale OpenAI’s technical training motion

Design and own the technical services menu for OpenAI’s API and coding products — deciding what we deliver live, what becomes repeatable, and what we stop doing.

Deliver high-impact technical trainings yourself (e.g., API 103-level depth, applying OpenAI products to real enterprise use cases, evolving customer SDLCs).
Partner closely with Customer Education to define and maintain the canonical builder and coder journey, from onboarding through production use.

Own outcomes and impact

Be accountable for technical training outcomes, including:
- Production use cases launched
- Token consumption and platform usage for educated customers
- Throughput and reuse of technical training
Continuously evaluate tradeoffs between depth vs. scale, bespoke vs. repeatable, and speed vs. rigor — and adjust the model as we learn.

Build the Technical ADM function

Hire, develop, and lead our first cohort of technical ADMs
Establish standards for technical depth, delivery quality, and excellence in training.
Create the operating model that enables the function to scale sustainably as demand grows.
Collaborate with Core / Coding / Emerging Products teams to standardize the ADM motion.

Partner across OpenAI

Deliver technical trainings on behalf of — and in close partnership with — SAs and ASEs.
Build strong working relationships with Product, Engineering, and Developer teams to ensure technical training remains current, credible, and aligned with the platform roadmap.

Ideal Background and Experience

Deep technical fluency with APIs and modern software development workflows.
Ability to teach and explain complex technical concepts at 103-level depth, including how OpenAI products change how teams design and ship software.
Demonstrated ability to do the work first and then scale it through others.
Strong judgment navigating tradeoffs between bespoke delivery and scalable systems.
Early leadership experience or strong interest in growing as a people manager.
Experience in technical enablement, developer education, platform adoption, or adjacent customer-facing technical roles is a plus.

About OpenAI

OpenAI is an AI re

Skills & Tags

go rust aws ai data product design

Aplyr's read

OpenAI is a pioneering AI research organization focused on developing AGI to benefit humanity, attracting talent keen on ethical and innovative AI solutions.
Synthesized from recent postings & public sources

What's promising

•OpenAI is at the forefront of AI research, driving innovation in artificial general intelligence.
•The company emphasizes ethical AI development, appealing to those passionate about responsible technology.
•OpenAI offers diverse roles across engineering, sales, and creative fields, indicating a dynamic work environment.

What to watch

•OpenAI's rapid growth may lead to organizational challenges and resource strain.
•The focus on AGI poses inherent risks and ethical dilemmas that require careful navigation.
•Limited public information about internal culture and work-life balance may concern potential applicants.

Why OpenAI

•OpenAI's mission to ensure AGI benefits all of humanity sets it apart in the tech industry.
•The organization combines cutting-edge research with a strong emphasis on ethical AI practices.
•OpenAI's diverse hiring across global markets reflects its commitment to international impact and collaboration.

Aplyr’s read is generated by AI from public sources. Was it useful?

About OpenAI

OpenAI

openai.com

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OpenAI is an artificial intelligence research organization that aims to ensure that artificial general intelligence (AGI) benefits all of humanity. They develop advanced AI technologies and promote safe and responsible AI practices.