OTC Collections and Disputes Analyst

Confirmed live in the last 24 hours

Warner Bros Discovery

Warsaw, 166 Wiertnicza (TVN)

On-site

Posted April 3, 2026

Job Description

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role…

In this role, you will support the Order to Cash (O2C) workstream within WBD Advertising, Affiliate and TV Distribution, Direct-to-Consumer Subscription, Theatrical and other accounts receivable areas. You will play a key role in maintaining customer accounts, ensuring contract compliance and improving working capital.

What’s in it for you...

Contract of employment
Hybrid work model
Benefits package, including: private medical care, life and accident insurance, MyBenefit cafeteria platform, sports card, social fund, retirement pension plan and Employee Referral Program
Free access to the HBO Max platform
Work-life balance initiatives: well-being platform, yoga, massages, educational webinars, Employee Support Program, film screenings organized by employees in the office cinema
Training and development: training platform, co-financing of English lessons, Employee Resource Groups, Engagement Club and online meetings with experts
CSR activities: volunteering, ecological and social initiatives
Access to parking spaces

Your Role Accountabilities...

Responsible for chasing outstanding debt from customers within established collections schedule (calls, e-mails), update account status records and collection efforts.
Prepare AR aging reports and maintain documentation for audits and compliance purposes
Respond and resolve internal and external AR queries in defined timeframe
Report on collections activity and accounts receivables status
Perform AR reconciliations, investigating and resolving unapplied payments. Support our Cash Application Team with obtaining missing remittance advice from customers
Provide support to our Billing Team to ensure customers get invoiced on time
Resolve disputes within own area of responsibility according to the agreed timeframe and escalate to relevant departments for quick resolution.

Qualifications and Experience...

Fluent Polish and Italian B1
Minimum 1-2 years of experience in Order to Cash (OTC) with comprehensive knowledge of the accounts receivable and dispute management processes
Bachelor’s degree in accounting, Finance or a related field (preferred)
Strong working knowledge of Microsoft Office tools (Excel, Outlook, Word)
Strong communication skills, client-focus attitude, ability to work independently and ability to prioritize activities in dynamic environments

#LI-Hybrid

Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.