Technical Writer
Confirmed live in the last 24 hours
Digital Hands
Job Description
#GetThereFirst
Digital Hands is an innovative Managed Security Service Provider (MSSP) with a mission to protect customer data and make technology available, productive and secure with the strongest talent in the cyber industry. Members of the Digital Hands Team work with leading technologies and protect a dynamic set of enterprise-class customers including best-known brands in the hospitality, financial, manufacturing and communications industries. Digital Hands employees enjoy competitive compensation and benefits, training opportunities, personal skills development, and opportunities for professional advancement across the organization.
Digital Hands is comprised of innovators leading from the front, fueled by a desire to achieve, test new boundaries, and a determination to do whatever it takes to get there first every time. Ideal candidates believe in the mission and vision of the company and have a genuine love for what they do. At Digital Hands, we take ownership, obsess over our promises, anticipate our customers' needs. and get ahead of every threat so that our customers can focus on their business with the peace of mind that only comes from knowing their cyberworld is secure.
About the Role
At Digital Hands, we’re dedicated to fortifying cybersecurity for organizations everywhere. We’re looking for a detail-driven and highly organized Technical Writer to support our Managed Security Services team. In this role, you’ll develop, maintain, and manage high-quality technical documentation that supports our Security Operations Center (SOC) team and customers. This is a full-time position supporting our cybersecurity operations and client service delivery teams.
About You
You’re a Clear Communicator: You have a proven ability to translate complex cybersecurity and technical concepts into clear, concise, and user-friendly documentation for both technical and non-technical audiences.
You Have a Cybersecurity or Technology Background: You understand core IT and security concepts, enabling you to write accurately about SOC processes, incident response procedures, tools, and best practices.
You’re Highly Organized: You excel at document manage
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