Customs Origin and Solicitation Jr Analyst

Job Description

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE.  DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.

The Role

The Jr. Analyst supports Customs Origin and Solicitation activities for GM North America by executing established processes, maintaining document quality and compliance, and providing timely support to internal stakeholders and global suppliers. The role is expected to work independently on defined tasks, escalate issues appropriately, and contribute to team goals through accurate execution, strong controls, and continuous improvement.

What You’ll Do

Specific duties related to this position include, but are not limited to, the following:

Customs Solicitation and Origin support

• Attend daily IRP (Immediate Response Process) activities for dutiable items crossing into the US and complete assigned actions on time

• Support solicitation of American Automobile Labeling Act (AALA) requirements for labeling compliance

• Audit customs documents submitted by suppliers to ensure completeness, accuracy, and compliance with customs standards

• Execute Customs Origin and Solicitation activities in accordance with GM procedures, internal controls, and regulatory requirements

• Maintain accurate records, trackers, and system updates for assigned work

Supplier and stakeholder coordination

• Follow up with global suppliers through email and phone to obtain required customs documents and information

• Communicate document gaps, errors, and required corrections clearly and professionally

• Perform initial review and analysis when suppliers dispute document requirements or details

• Escalate non-responsive suppliers, urgent issues, and unresolved concerns in a timely manner

• Assist and encourage suppliers in using the Document Solicitation System and support training as needed

• Collaborate effectively with peers and stakeholders across PH, MX, US, and other supported regions

Reporting, controls, and execution discipline

• Provide timely and accurate workload updates as part of status reporting

• Prepare schedules, reports, analysis, and other work products as required

• Maintain a strong controls and compliance mindset by raising financial, operational, or control concerns immediately

• Support internal and external audit requirements, ad hoc requests, and special projects as needed

• Help coordinate urgent tasks within the team and support workload balancing when required

Continuous improvement

• Identify recurring issues and suggest practical improvements to enhance quality, turnaround time, and compliance

• Support documentation updates, desk procedures, and process standardization efforts

• Participate in team initiatives that improve service delivery, reporting, and operational efficiency

Your Skills & Abilities (Required Qualifications)

• Bachelor of Science in Customs Administration, Business Administration, or equivalent

• Proficient in Microsoft Office applications

• Strong written and verbal English communication skills

• Ability to work across multiple priorities in a fast-paced, time-sensitive environment

• Willingness to support teams and stakeholders across US, MX, and PH time zones

What Will Give You A Competitive Edge (Preferred Qualifications)

• Familiarity with North America Customs Policy

• Exposure to USMCA, Free Trade Agreements, Country-of-Origin requirements, or related customs documentation

• Knowledge of MS Access, KNIME, Power BI, or other automation / reporting tools

• Exceptional organizational skills and attention to detail

• Strong interpersonal skills and commitment to teamwork and partnership

• High customer service orientation

• Ability to learn on the fly and work effectively in ambiguous situations

• High level of integrity in handling confidential or sensitive information

• Analytical mindset with the ability to research customs-related issues and support issue resolution

• Flexibility, accountability, and willingness to take on special projects and ad hoc responsibilities

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.