About the role
We're looking for a proactive and detail-oriented UAT Analyst to join our KYC Operations team. In an intermediate-level role, you'll be instrumental in ensuring our Anti-Money Laundering (AML) and Know Your Client (KYC) systems meet business requirements, are compliant with regulations, and provide an excellent user experience. You'll partner closely with various teams to conduct thorough user acceptance testing, helping to safeguard Citigroup's reputation and assets.
Develop comprehensive UAT test plans, scenarios, and scripts based on business requirements and functional specifications for KYC/AML systems.
Execute test cases, meticulously identify, document, prioritize, and track defects, collaborating with development and business teams to ensure timely resolution.
Analyze system functionality and associated controls to ensure they effectively mitigate operational, compliance, and regulatory risks, providing insights and recommendations.
Act as a key liaison between business users, technology teams, and compliance, offering subject matter expertise and facilitating communication throughout the UAT lifecycle.
Contribute to the development of compliance guidelines, perform necessary reporting, and ensure all tested functionalities adhere to applicable laws, rules, and internal policies.
Support business managers by providing feedback on system usability and efficiency, contributing to solutions that enhance our KYC program.
Operate with a limited level of direct supervision, exercising independent judgment in assessing risks and managing testing activities.
Qualifications:
2-5 years of relevant experience, ideally within User Acceptance Testing, Quality Assurance, or KYC/AML Operations.
Demonstrated ability to make effective and timely decisions in a dynamic environment.
Proven capacity to anticipate and respond proactively to business needs and challenges.
Strong collaborative skills, with a track record of building and nurturing partnerships across various business functions and regions.
Excellent analytical and problem-solving abilities, with a keen eye for detail.
Education:
Bachelor's degree/University degree or equivalent experience.
Have UAT experience in banking
Will support EMEA shift & 1st half of NAM
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Job Family Group:
Operations - Services------------------------------------------------------
Job Family:
Business KYC------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Aplyr's read
Citigroup is a global financial services leader offering diverse roles, attracting professionals in finance, technology, and operations seeking international exposure and advancement.
What's promising
- •Citigroup's global presence offers employees opportunities for international career advancement.
- •The company invests heavily in technology, providing roles for tech-savvy professionals.
- •Citigroup's diverse services allow for career growth across multiple financial sectors.
What to watch
- •Citigroup has faced regulatory challenges impacting its operations and reputation.
- •The company's size can lead to bureaucratic processes that slow decision-making.
- •Citigroup's restructuring efforts may create uncertainty in job stability.
Why Citigroup
- •Citigroup's extensive global network differentiates it from many competitors.
- •The firm's commitment to innovation is evident in its technology-driven roles.
- •Citigroup offers specialized roles requiring language skills, such as Japanese-speaking positions.
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About Citigroup
Citi, also known as Citigroup Inc., is a global financial services corporation that provides a wide range of financial products and services to consumers, corporations, governments, and institutions.
