About the role
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
As a Marine Claims handler you will be responsible for handling claims that occur out of our Marine classes. You will be expected to ensure the proper servicing and settlement of claims within your designated authority. Working in partnership with Senior handlers / Claims Management whilst at all times maintaining the highest standard of technical file handling and customer service.
Job Responsibilities:
Manage, assess and adjust assigned claims, ensuring that coverage is accurately assessed and file reserving is correctly set / maintained.
Proactively manage claim files ensuring all documentation is correctly filed and claims are regularly updated, diarised and managed proactively.
Ensure that claims are handled promptly, fairly and with integrity in accordance with Hartford claims management guidelines.
Work closely with claims management and other team members as required on individual claims.
Receive mentoring and coaching from experienced senior claims handlers / claims management.
Maintain the highest standards of communication with claims management and underwriting to ensure that information on significant claims and claims trends is shared expeditiously.
Ensure that large loss information is shared promptly and that large loss reports are issued appropriately.
Liaise with other departments as appropriate including but not limited to Underwriting; Finance; Actuaries and Reinsurance.
Attend market claim meetings as required.
Liaise with brokers, stake holders and policy holders as required.
Liaise with other Hartford offices as required.
Assist with reinsurance issues as required.
Ensure compliance with Lloyds minimum standards and all regulatory and statutory requirements relating to claims handling, in particular TCF.
This role will be based in London, UK and you are required to have the necessary right to work details prior to application.
Qualifications and Capabilities:
Relevant Marine claims handling experience
Working Knowledge of ECF2
Willingness to continue to develop knowledge of Insurance and related issues through formal and informal learning / exams
Ability to prioritise and organise workload and meeting deadlines
Ability to develop and sustain relationships with internal and external customers
Working knowledge of general insurance and its underlying principles
Knowledge of FCA / PRA and Lloyd’s rules and guidelines
Progression to CII qualifications desired.
Educational Requirements:
A reasonable standard of education
Experience:
Demonstrable Marine claims handling experience
Skills & Tags
Aplyr's read
The Hartford is a prominent player in insurance, attracting professionals seeking roles in AI, litigation, and financial analysis within a supportive environment.
What's promising
- •The Hartford offers diverse roles, from AI engineering to litigation, appealing to a wide range of professionals.
- •It has a strong reputation in the insurance sector, providing stability and growth opportunities.
- •The company invests in technology, hiring for roles like Applied AI Data Scientist and Software Engineering Manager.
What to watch
- •The insurance industry faces regulatory challenges that could impact The Hartford's operations.
- •Competition from other insurers may pressure The Hartford to innovate continuously.
- •Limited public information about the company's internal culture and employee satisfaction.
Why The Hartford
- •The Hartford's focus on integrating AI into its operations sets it apart in the insurance industry.
- •It offers specialized roles in niche areas like subrogation and complex litigation.
- •The Hartford's commitment to hybrid work models appeals to tech professionals seeking flexibility.
Aplyr’s read is generated by AI from public sources. Was it useful?
About The Hartford
The Hartford is a leading insurance and financial services company that provides a wide range of products and services, including property and casualty insurance, group benefits, and mutual funds.
