HR Operations Specialist

UK & Ireland

Groupon is the marketplace for local businesses! Founded in Chicago, Groupon connects customers with local merchants. Our goal is to help businesses grow while enabling our subscribers to take advantage of services at attractive prices.

Who are we looking for? We're looking for our hidden gem — an HR Operations Specialist for UK & Ireland to join our fabulous team.

Where? You will be based in Prague.

What will your mission be? At Groupon, there's no room for boredom. As an HR Operations Specialist, you will be the primary HR point of contact for employees and managers across the UK & Ireland, ensuring smooth day-to-day operations and delivering an excellent employee experience.

What You'll Be Doing

• Sort and respond to incoming employee requests within agreed service deadlines (via Jira, Asana, email, chat, etc.).
• Provide operational HR support to employees and train them on self-service platforms.
• Carry out transactional procedures on the HR platform (new hire creation, contract changes, salary increases, promotions, terminations, etc.).
• Ensure accurate and timely maintenance of employee records in Workday.
• Prepare and verify employment documents, job and remuneration certificates.
• Support onboarding of new recruits and monitor probation periods; coordinate offboarding.
• Collect payroll supporting information and cooperate with the payroll team on a regular basis.
• Ensure the company intranet and employee-facing documentation is kept up to date.
• Maintain strong knowledge of internal HR policies and act as the employees' key point of contact.
• Collaborate with HR Business Partners, Compensation & Benefits, HRIS, and Talent Acquisition teams to resolve HR issues.
• Conduct training sessions for employees and managers.
• Actively identify gaps in processes and propose improvements to enhance HR effectiveness.
• Provide operational support to other countries when required (team cover, new country assignment, etc.).

What We're Looking For

• Master's degree in HR, Employment Law, or a related field.
• At least 2 years of experience in HR Operations, HR Administration, or a generalist HR role.
• Strong knowledge of UK and Irish employment law and HR practices.
• Expertise in HR tools (Workday, Asana, Jira, or similar).
• Proficiency in MS Office / Google Workspace (Docs, Sheets, Gmail).
• Fluent in English; additional European language is a plus.
• Strong adaptability in a fast-changing, international environment.
• Excellent communication skills — able to handle complex HR issues with confidence.
• Experience in an international company is a plus.

Why Join Us?

• A caring, collaborative team to support you throughout your Groupon journey.
• A friendly office environment in our Prague Hub.
• A strongly meritocratic culture where the most capable individuals grow rapidly.

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