Records Information Management Administrator

Bring Order to What Matters Most

The Opportunity

You’re someone who thrives on organization, accuracy, and making information easy to find when it matters most. As a Records Information Management Administrator, you’ll play a critical role in maintaining and organizing important documents across the business—supporting teams like Insurance and Legal.

This role is perfect for someone who enjoys detail-focused work, understands the importance of privacy and compliance, and takes pride in keeping systems running smoothly behind the scenes. If you’re highly organized, dependable, and enjoy working in a structured environment, this is your opportunity to make a real impact.

A Place to Belong

AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members—everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!

Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team, you’ll enjoy:

• Competitive salary and flexible benefits
• Employer-paid retirement savings program
• Employee-exclusive discounts on travel, insurance, memberships, and more
• Free travel medical insurance for you and your immediate family
• Ongoing professional development
• Paid vacation and personal days, including a Volunteer Day and Me Day
• Flexible work models that make sense for your lifestyle

Who You Are

• You have a sharp eye for detail and take pride in accuracy
• You’re highly organized and manage your time effectively
• You enjoy working with structured processes and systems
• You’re comfortable handling repetitive tasks with focus and consistency
• You’re a strong team player who collaborates well across departments
• You understand the importance of confidentiality and handling sensitive information

How You’ll Make an Impact

• Prepare, scan, and process incoming documents (paper, email, fax, and digital files) for storage in electronic systems
• Accurately index and name documents to ensure easy retrieval and consistency
• Maintain compliance with privacy and records retention policies
• Ensure all documents are processed within established service timelines (typically within 24 hours)
• Identify and escalate time-sensitive or urgent documents as needed
• Collaborate with internal teams (Insurance, Claims, Legal, and others) to verify and manage records accurately
• Support a paperless environment by ensuring high-quality digital document management

What You Bring to the Table

• Diploma or certificate in Business Administration and/or Records Information Management
• Minimum 2 years of related experience in document or records management
• Knowledge of privacy and document retention policies
• Familiarity with scanning, indexing, and document management systems
• Strong attention to detail and organizational skills
• Ability to manage workload and meet deadlines in a fast-paced environment
• Experience working toward or holding a RIMS designation is an asset

Belonging Matters Here

AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you feel supported throughout your journey with us.

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WORK MODEL:

Hybrid

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We thank all applicants for their interest; however, only those selected for an interview will be contacted.