Job Description

To provide operational support to the business by enabling implementation plans, associated operating processes or solutions to continuously enhance service delivery, decision making and business efficiency. This role will focus on various components of enablement in PB&A across regions and suites.

• Delivering implementation and platform initiatives across the segment.
• Focus on understand requirements, identifying and crafting solutions based on business needs, implementation and change management thereof.
• Effectively managing project meetings with stakeholders across various workstreams, ensuring projects are landed with scope, time and client experience.
• Focus on root cause analysis to improve and enhancement of existing processes.
• Conduct quality assurance and a checker function to ensure work is accurately actioned.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
• Compile reports that track progress and guide business to make informed decisions.
• Ensure development and continuous value add improvement to operational processes.
• Provide ongoing oversight of operational performance post implementation of adopted processes and technologies.
• Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of.
• accountability.
• Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies.

 

Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

12/06/26