Client Success Manager

Confirmed live in the last 24 hours

TTEC Digital

Bogota

Remote

Posted March 11, 2026

Job Description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

TTEC Digital seeks a Client Success Manager in Bogota, Colombia, to join our growing organization. This is a 100% remote opportunity.

The Client Success Manager (Nearshore) will be responsible for managing low-touch / tech-touch clients, ensuring seamless delivery, high satisfaction, and measurable business outcomes. This role focuses on proactive engagement, issue resolution, and escalation management, ensuring that even our lower-touch accounts experience the full value of our solutions.

You will work closely with cross-functional teams (Delivery, Product, Engineering, and Support) to manage and streamline client relationships, address escalations quickly, and identify opportunities for expanding value and adoption.

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