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Verified active · 16h ago

Team Leader- Homeless Services CSP HI

Eliot Community Human ServicesEliot Community Human Services·Healthcare / Human Services

Compensation

$75,000 - $85,000 USD

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Posted

5 days

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About the role

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot’s Homelessness Services Division is seeking a dedicated Team Lead to join our Community Support Program (CSP-HI). Through outreach and case management, CSP-HI provides services to address the health related social needs of members who are experiencing homelessness and are frequent users of acute health MassHealth services, or are experiencing chronic homelessness. Eliot’s CSP-HI teams work collaboratively with community agencies, and federal and state providers to address the needs of unhoused populations in communities across the Commonwealth.

The ideal candidate is a dedicated and experienced behavioral health professional with a strong background in clinical service delivery and team supervision, particularly within underserved or housing-insecure populations.

Responsibilities:

  • Support the Director of CSP-HI Services with clinical and administrative oversight of CSP-HI Services including program growth/expansion.
  • Provide onboarding support and training to new hires related to policies, procedures and best practices.
  • Provide real-time guidance, consultation and consistent weekly supervision to assigned Housing First Coordinators and Recovery Coaches – including side-by-side experiential learning in the field.
  • Provide comprehensive assessment and triage of incoming CSP-HI referrals.
  • Liaise with internal/external partners regarding service needs and risk.

Qualifications:

  • Requires a Bachelor’s degree in social work, counseling, psychology, nursing, or another closely related field.
  • At least two years direct experience with underserved populations and at least one year of managerial experience.
  • Demonstrated ability to identify and access community resources.
  • Must have a valid driver's license and reliable transportation.
  • Master’s degree in healing arts preferred.

Schedule: Monday-Friday, 9am-5pm

Annual Salary
$75,000$85,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

Skills & Tags

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Aplyr's read

Eliot Community Human Services is dedicated to providing comprehensive support in mental health, substance use, and developmental disabilities, attracting professionals committed to impactful community work.

Synthesized from recent postings & public sources

What's promising

  • Eliot offers diverse roles across mental health, substance use, and developmental disabilities services.
  • The organization is focused on community impact, providing essential services to vulnerable populations.
  • Eliot supports career development with roles ranging from entry-level to managerial positions.

What to watch

  • The work can be emotionally demanding, with potential burnout in high-stress roles.
  • Limited public information about employee benefits and work-life balance.
  • High turnover in human services may affect team stability and continuity of care.

Why Eliot Community Human Services

  • Eliot's focus on a comprehensive range of services is rare in community health organizations.
  • The organization prioritizes early intervention and specialized programs like CBHC and ACCS.
  • Eliot's commitment to juvenile justice and brain injury services sets it apart from similar agencies.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Eliot Community Human Services

Eliot Community Human Services

Eliot Community Human Services

View company

Eliot Community Human Services provides a range of behavioral health and human services to individuals and families in need, focusing on mental health, substance use, and developmental disabilities.

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