Health Care Supervisor ~ Caswell Developmental Center

Agency

Dept of Health and Human Services

Division

Caswell Developmental Center

Job Classification Title

Health Care Supervisor (S)

Position Number

60052747

Grade

MH04

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Health Care Supervisor provides direct oversight of Developmental Technician staff to ensure the safety, care, programming, and overall quality of services for individuals within the assigned living unit. The role includes conducting regular staff meetings to deliver training, share information, and maintain effective communication, as well as evaluating performance, counseling staff, and administering disciplinary actions when necessary. The supervisor coordinates staffing coverage to meet operational needs and maintains accountability for the accuracy of all timekeeping records.

Responsibilities also include monitoring and approving requests for supplies, personal items, and individual funds while ensuring proper financial procedures are followed. The position supports a therapeutic environment by enhancing the living unit and ensuring the implementation of daily living programs and active treatment through staff training and engagement. Additionally, the supervisor ensures adequate materials and supplies are available, investigates incidents or injuries promptly, and promotes safe work habits and practices through training and implementation of established facility procedures and guidelines.

This Health Care Supervisor position is located within the West End Villas Division operates on a rotating schedule that includes both a.m. and p.m. shifts, with days off structured in accordance with a standard 40-hour workweek.

Knowledge Skills and Abilities/Management Preferences

*This posting is for an anticipated vacancy*

Salary Range: $35,770.00 – $53,654.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs )/Management Preferences are not required. Applicants who possess the following skills are preferred:

• Knowledge of individuals with developmental disabilities, including experience providing direct care in a residential setting and understanding the roles and responsibilities of health care staff.

• Ability to observe, assess, and report on the strengths and needs of both individuals and staff.

• Strong verbal and written communication skills, with the ability to collaborate effectively across multiple disciplines.

• Experience scheduling staff across multiple shifts and performing related timekeeping functions.

• Possession of a valid North Carolina Driver’s License.

Physical Requirements:

Must be able to lift a minimum of 50 pounds on a regular basis (6-8 times daily). Must be able to stoop, bend, walk, run short distances (50 yards) and climb stairs without limitations of a permanent nature.

This Position Is Designated As Mandatory And Must Report Or Stay Over During Adverse Weather Events.

Department: West End Villas

Work Hours: Rotating a.m. and p.m. shifts with scheduled days off structured in accordance with a standard 40-hour workweek (varying)

About Caswell Developmental Center:

Caswell Developmental Center, serving as North Carolina's Eastern Region resource center, provides specialized residential, programmatic, and support services for individuals with developmental disabilities. The individuals we serve are at the heart of our facility. Our team is critical to the mission of the facility.

We strive to create an environment in which every team member contributes to the overall success of the Center to positively impact the lives of those around them and the individuals we service. If you are looking to make a difference and seeking a rewarding career, we encourage you to consider this opportunity.  Please click on the following link—https://vimeo.com/185000006—to experience how Caring is Contagious at Caswell Developmental Center.

Supplemental Contact Information:

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

Positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy.

Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.

• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59pm prior to the closing date.

• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.

• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. 

Veteran’s and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.

• Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation.  If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Applicants will be communicated via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at (252) 208-4293.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school or General Educational Development Diploma and three years of experience;

-or-

an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Alexis Marie Fogg

Email:

talentacquisition@dhhs.nc.gov