About the role

Aplyr's Quick Take

This role involves managing product complaints and ensuring compliance with regulatory standards. You'll be handling customer communications, tracking product returns, and updating internal systems like Trackwise. It's primarily an individual contributor role focused on quality assurance in post-market processes.

Good fit

Ideal candidates have 2-5 years of experience in quality assurance or regulatory compliance, with strong communication skills and the ability to work independently. A background in complaint handling or familiarity with regulatory procedures is a plus.

Worth noting

The position requires a hybrid work model and involves some travel (10%). The emphasis on minimal supervision suggests a need for self-motivated individuals who can manage their own tasks effectively.

Work Flexibility: Hybrid

What will you do:

Basic knowledge and understanding of complaint handling process as required by regulatory agencies.
Provide updates within Trackwise on status of product field action executions and event detail information.
Monitor and facilitate product return for complaint investigation and analysis, including communicating directly with customers and sales teams.
May support international and domestic complaint entry.
Work with internal supporting teams on quality of data coming into post market
May monitor, create, and assign regulatory communications to quality specialists for resolution.

What you will need:

Basic Qualifications:

2 to 5 years relevant experience required
Basic knowledge and understanding of complaint handling and product field action process as required by regulatory agencies
Basic knowledge on Trackwise
Basic understanding of how to comply with constantly changing regulatory procedures preferred

Preferred Qualifications

Must possess strong interpersonal skills including written and oral communication.
Must be able to bring tasks through to completion with minimal supervision.
Must have the ability to prioritize work and keep detailed and confidential records.

Travel Percentage: 10%

Aplyr's read

Stryker excels in medical technology, attracting professionals passionate about innovation in orthopedics, surgical, and neurotechnology solutions.
Synthesized from recent postings & public sources

What's promising

•Stryker's innovative products lead advancements in orthopedics and neurotechnology.
•Global presence offers diverse career opportunities across multiple regions.
•Strong focus on research and development fosters continuous innovation.

What to watch

•High competition in the medical technology sector may impact market share.
•Regulatory challenges can affect product launch timelines.
•Complex organizational structure may slow decision-making processes.

Why Stryker

•Stryker's commitment to innovation in medical technology sets it apart.
•Diverse product range across orthopedics, surgical, and neurotechnology.
•Strong emphasis on employee development through varied roles and internships.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Stryker

Stryker

stryker.com

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Stryker is a global leader in medical technology, offering innovative products and services in orthopedics, medical and surgical, and neurotechnology and spine.